Does Utuhina Hot Springs Lodge offer free cancellation for a full refund?

Yes, Utuhina Hot Springs Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Utuhina Hot Springs Lodge?

Yes, there's free self parking.

What are the check-in and check-out times at Utuhina Hot Springs Lodge?

Check-in start time: 2 PM; Check-in end time: 8 PM. Check-out time is 10 AM.

What is there to do at Utuhina Hot Springs Lodge and nearby?

Utuhina Hot Springs Lodge has an outdoor pool and a sauna.

What's the area around Utuhina Hot Springs Lodge like?

Utuhina Hot Springs Lodge is a short 1-minute walk from Kuirau Park and 8 minutes' walk from Lake Rotorua.

Utuhina Hot Springs Lodge, Rotorua: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jan 1, 2020

Room was nice and big. Shelves under bathroom sink need a thorough clean and behind the radiator was quite dusty (I’m asthmatic) but other than that the room was great. The water gets really really hot in the shower but I imagine that the water in the hot springs heats the showers so just something to be aware of especially if you have a baby or young child with you.

1-night trip

8/10 Very good

Nov 28, 2019

Olivier, 1-night trip

6/10 Good

Oct 29, 2019

The hot pool was just lovely and the room was very clean and tidy with some lovely curtains, linen and blankets. Unfortunately there are quite a few areas of disrepear in the room which could do with some fixing. Also perhpas looking into ensuring emergency meeting area informaiton is available in the room.

1-night trip

8/10 Very good

Oct 14, 2019

2-night trip

4/10 Fair

Sep 4, 2019

Stay.

Wouldn’t stay there again because of the long term residents on the property which made our group feel unsafe. Wifi was advertised but it didn’t reach our area which was a problem for international travelers. Front desk were accommodating by giving us credit to top up data on the one NZ phone we had which was great. Would be a great cheap place to stay for 10+ people if it was a safer area.

1-night trip

8/10 Very good

Sep 3, 2019

We were late to check in and staff was very accommodative. Much appreciated. Price for the stay was cheap and we know it comes with the tag. We got a bigger house instead of two rooms we actually booked. The house was untidy, had cockroaches. There was no hot water in the night from the point we checked in and came next morning. Heaters did not work, so gave us coupe of portable heaters. Overall, we were disappointed.

Raja, 1-night trip

2/10 Poor

Aug 28, 2019

Worst unexpected experience!!! The place was not clean at all, rubbish wasn’t cleared from the room, dirty bedspread, mouldy cupboard with cockroaches roaming, toilets closet really dirty with poo. I had to find another motel to stay as we couldn’t stand the uncleanliness. The lady at the site mentioned about refunding the amount which we haven’t received even after a week nor any further communication from their side.

Jo, 1-night trip

6/10 Good

Aug 26, 2019

It was good value for money. The staff were friendly. The bed and shower were good, the two essentials I required for the night. The room was warm. Tea and coffee were provided along with a jug to boil the water. Unfortunately there were no cups.

1-night trip