I was pleasantly surprised by the decor, cleanliness and comfort of the hotel. I would…
Very new property, good service, treated us well
住宿表示有確實遵守We Care Clean (貝斯特韋斯特)和SafeStay (美國飯店業協會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿確認有配合We Care Clean (貝斯特韋斯特)，加強清潔與消毒措施。
The staff went above and beyond! The room was clean and very comfortable. When you are weary from travelling the roads all day these things are very important. Also the setting was very quiet and it was close to a lot of amenities! Well Done!
1 晚旅行, 2021年04月22日
The property and room were very clean and had just about everything I needed. Two things it didn't have were a working tv remote and a business center that would print Microsoft documents. These aren't a big deal and I can live without a tv if necessary but after being brought a new remote I couldn't get it to work and I was told by the front desk lady "well, you'll probably figure it out." Later that evening I went to print something in the business center, when I asked how I could print a Microsoft document she had no clue and had no interest in figuring it out or finding an alternative way to help me. The computers did not have the Microsoft license, that seems kind of important to me. I can live without things, but what I cannot live with is lousy service and someone that doesn't even want to try to help. Most likely I wouln't use this hotel again only because there are plenty of other options in the area.
1 晚商務旅行, 2021年04月21日
We were a little disappointed with this hotel experience. The room was mostly clean, but we were surprised that there wasn’t a table and chair set, only a desk chair and one with an ottoman. The sheets on the bed didn’t fit properly and we woke up with everything in a bundle, the was a blood stain on the comforter, and the road noise from out front was clearly heard all night. The shower head sprayed so fine a stream of water it was actually painful, and the water temperature fluctuated. I know each of these are small issues, but added up, we wouldn’t return when there are many other options nearby.
John, 1 晚旅行, 2021年04月02日
Never stayed there. I was at Best Western in Dryden, Ontario. I never received a confirmation email about Finger Lakes so phoned Dryden for reservation confirmation. They never received my reservation so made booking with them, then
1 晚浪漫之旅, 2021年04月01日
Very nice room. Good service. Breakfast was a little weak. I have stayed at other hotesl with grab and go due to Covid and they had more offerings.
Steven, 1 晚家庭旅遊, 2021年03月27日
No breakfast, pool closed, room smelled. No one staying at property....I can see why
1 晚商務旅行, 2021年03月21日
Great place to stay, highly recommend this place. I've been to several Cortland hotels and this one was the cleanest and nicest of them all.. Everything seemed brand new... The staff there was beyond friendly. Specifically I met with Mr. Jim Luba on of their staff. Jim went above and beyond to make our stay a very pleasant one. I believe if every Bear Western had a Jim Luba working there and making their guests feel at home, I would never stay at another hotel chain. Thank you Jim Luba for making everything wonderful for us!!!!
1 晚家庭旅遊, 2021年03月20日
Theresa, 1 晚家庭旅遊, 2021年03月13日
Started with when we checked in the employee was not wearing a mask. Then no breakfast which is why we paid $50 more to stay here. My wife has to take a lot of medication and needs to eat with them. I understand with Covid some things can be different but it’s been a year. At this point it’s false advertising that you have a full breakfast!! You have had plenty of time to update your site saying due to Covid there is now no breakfast at all. I went down multiple times hoping atleast maybe cereal toast anything. But nothing. And last and not really a big deal the pillows are sooo small.
Kenneth, 1 晚旅行, 2021年03月06日
Property was nice. Very close to Greek Peak. Good Pricing.
2 晚旅行, 2021年02月19日