索菲亞豪華套房飯店目前是否有營業？

住宿會於 11 月 11 日至 3 月 31 日期間暫時關閉。

我是否可以免費取消索菲亞豪華套房飯店的預訂並收到全額退款？

可以，索菲亞豪華套房飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

索菲亞豪華套房飯店是否允許攜帶寵物？

可以，寵物可免費入住，最多共 1 隻，每隻寵物的重量上限為 5 公斤。提供餐碗和水碗。可能會有某些限制，詳情請洽住宿業者。

索菲亞豪華套房飯店是否提供停車位？

很抱歉，此住宿未提供停車服務，但附近設有免費停車場。

索菲亞豪華套房飯店是否提供機場接駁車服務？

是的，住宿提供機場來回接駁車服務。費用為每人 EUR20。

索菲亞豪華套房飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。

索菲亞豪華套房飯店和附近有什麼好看好玩的？

您可以盡情體驗附近例如腳踏車、遊船觀光和騎馬等活動。索菲亞豪華套房飯店還具備Spa 服務。

索菲亞豪華套房飯店附近的環境怎麼樣？

從索菲亞豪華套房飯店走路只要 1 分鐘就可以到聖托里尼火山口，另外走 4 分鐘還可以到斯卡羅斯岩。

索菲亞豪華套房飯店住宿資訊、相片和旅客評語

8/10 非常好

2018 年 9 月 27 日

Very nice view and it’s perfect for sunset!

We stayed there for 2 night, the location is great where have a lot of bar, cafe and resturant near by. It’s not far to walk to the small town like Thira. The room is very cozy, however the jacuzzi was quite small and it was located under the cave of the terrace, which we were a bit disappointed as it doesn’t like the photo of the suite that we booked.

CK，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2015 年 10 月 8 日

完美蜜月体验

室外热水浴缸很舒服，早餐也很美味，景色一流，服务到位，值得推荐！

Hotels.com 真實旅客評語

8/10 非常好

2015 年 10 月 5 日

Hotels.com 真實旅客評語

8/10 非常好

2015 年 7 月 23 日

Beautiful hotel with warm and friendly staffs, but it's not convince

Expedia 真實旅客評語

10/10 好極了

2025 年 10 月 19 日

Great location and helpful staff

Great service and very helpful staff

SAURISH，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 18 日

Misleading

Misleading! The comparison to what was marketed; type of room, privacy from public wondering. (Although it’s on a Public walkway to restaurants, Skaros rock etc) feels like clients privacy is not respected. The last night, before check out, we had a gentleman who did not stay at Sophia. He aimlessly walked right into our suite claiming he was looking for restaurant? Clearly, the area is not marked Private! Administration staff is not as hospitable as they should be.

Lily，8 晚好友同遊

Hotels.com 真實旅客評語

4/10 一般般

2025 年 9 月 8 日

Do not get the poets house luxury suite!!

The pictures you have of the poets house luxury suit is not what was seen. The only great thing about this hotel was the view! The room service for food was horrible. We were served breakfast in a box cold, and oil seeping into the box it came in. The omelet was horrible cold and did not taste good. The breads were soggy wet. The pancakes were size like quarters. The only thing fresh was the juice box on. The shower was rusted, I questioned stepping into that shower. The Poet house room was very far from the rest of the Sophia luxury resort. I had to call the front desk for someone to come and clean the polar pool as it had dead carcass stuck to the rusted water jet. I spent one day in that pool. Third day we had to ask for towels. The beds were flat mattresses. That’s not luxury what I paid for. We had no rugs on the dirty floor. I do not recommend this place at all!!

Melanie，3 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 18 日

Muhammad，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 2 日

Our family of five stayed at the Sophia Luxury Suites and we loved it. The place looks just like all their promotional photos. The views of the caldera from the front door and personal pool are breathtaking. I highly commend their staff. They were so accommodating. They assisted with arranging transportation to and from the airport, taking our luggage up and down the many steps to our room, delivering a delicious breakfast daily, and really took care of us. Located in the quieter town of Imerovigli, it was not too far a walk from the capital Fira (30 minute walk).

Hoa，5 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 1 日

The stay was magical, it’s a super simple place but the proximity to the river and beach was perfect & the gardens were great. The rooms were modern and well appointed inside and the team were so accommodating. The food is also excellent. Really loved it.

Sophie，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 30 日

We enjoyed our stay in Imerovigli. The plunge pool was refreshing and views are amazing. Staff was helpful and easily reachable via WhatsApp. Breakfast was delivered every morning - we were able to make our choices via the hotel's app.

Caroline，3 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 24 日

Please note this property does not operate like a normal hotel. It would be more appropriate to think of the rooms as a loose collection of separate rental properties. We were 3 couples booked into 3 rooms and while 2 of the rooms were nice, the 3rd room was a serious disappointment, despite a very similar price tag. It was very small and had a poor layout. Who has a toilet without a door right inside the front door? To their credit, the "hotel" offered the 3rd couple very nice alternative accommodation, but in a town 20 minutes away. Despite the above disappointment, the other two rooms were really nice and we enjoyed our stay.

Warren，2 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 23 日

While the location and view were undeniably spectacular, the overall hotel experience was extremely disappointing—especially considering this was meant to be our dream honeymoon. The photos on the website were misleading and did not reflect the actual condition of the room. The space was unclean, with visible stains on the sheets, a filthy sink, and an overwhelming amount of black mold in the bathroom, which triggered severe allergy reactions. The private pool, which we were told was heated, was ice cold and unusable. The outdoor hot tub barely functioned, with jets that only worked for 30–60 seconds at a time. Despite raising concerns, the front desk claimed they were fully booked and unable to assist due to the high season. Wi-Fi was down, preventing us from ordering the included breakfast, which forced us to spend extra out of pocket. On top of that, two cats entered our room through the window in the middle of the night—a window the staff insisted we keep open due to humidity and poor ventilation, since the air conditioning barely worked. We spent over $1200 for two nights expecting a luxurious, romantic experience but left feeling frustrated, uncomfortable, and deeply disappointed. I’m especially disheartened that Expedia would promote such a substandard property.

Jonathan，2 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 21 日

We booked Sophia “Luxury” Suites expecting a premium experience in Santorini, but were met with poor communication, substandard accommodations, and shockingly rude service. From the start, the receptionist, Maria, was cold, dismissive, and visibly impatient. Other staff spoke no English, so we had to rely on Google Translate for even basic requests—a frustrating challenge at a hotel claiming to be high-end. The room, described as “luxury,” smelled of mildew, was not well cleaned, and lacked attention to detail. It fell far short of the standard expected at this price point. We tried to enjoy the sunset from the spa, which does offer a beautiful view, and ordered dinner. The steak was nearly impossible to chew—but we let it slide. No need to let a tough meal ruin a beautiful evening. Unfortunately, the spa water was cold. When we asked if it could be warmed, we were told it could only reach 25°C—with no explanation. Later, when the air turned colder, another staff member told us—via Google Translate—it wasn’t his responsibility. Wrapped in towels, we went to the office, only to be met with hostility. Maria kept interrupting and cited a vague website line about 27°C “for guest comfort.” If it’s cold, how is that comfortable? When we asked to speak with a manager, she became combative immediately and yelled over us. When we raised our voices just to be heard, Maria shouted “Get out!” and threatened to call the police—for simply asking for help. Never again

Kevin，2 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 20 日

Casal com duas adolescentes. Fomos até o hotel com base na localização do hotéis.com, mas não há nenhuma indicação da recepção. Quartos espalhados. Fica-se bem perdido quando se chega. Ninguém sabia informar sobre a recepção. Café da manhã no quarto mediante entrega com horário agendado. Além de atrasado chegou todo misturado/derrubado. O iogurte estava espalhado pela sacola. O recheio das panquecas estava espalhado na caixa. A comida vazou. Café ruim. Quarto amplo, mas o colchão das camas de solteiro eram muito duros.

Luciana m，1 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 20 日

Tolle Lage! Frühstück in Ordnung. Die Villa ist schon etwas älter. Der Aussenbereich könnte etwas mehr gepflegt werden..

Waldemar，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 19 日

Nicole，8 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 19 日

A great experience I would definitely recommend staying here. Great view of the sunset as well

Ervin Geathers，5 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 17 日

Vistas increíbles

La habitación amplia y decorada con gusto.Las vistas a Caldera increíble. Zona tranquila a comparacion de Fira o Oia. Terraza compartida con la habitación del lado. Y a mejorar por el precio pagado por la habitación es el desayuno, cuando te presentan las diferentes opciones de desayuno en la habitación parece algo exclusivo y luego te traen un take away con las bolsas ,cartones y vasos de café de usar y tirar.... El desayuno llegó tarde y mientras esperabamos no pudimos hacernos ni el café propuesto con la cafetera de la habitación ya que estaba vacía de agua..

Carolina，2 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 17 日

Alles war super und wunderschön

Gowresan，3 晚浪漫之旅

Ebookers 真實旅客評語

10/10 好極了

2025 年 7 月 15 日

Loved it , clean and friendly

Hanna，4 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 7 日

Marcus，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 7 日

Rachel，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 4 日

Really nice location with spectacular views. However, this is not a traditional hotel, there is no reception, no concierge, no staff on site. Breakfast was delivered to our room but the delivery times varied wildly from the requested times. I assume it's coming from somewhere offsite, the food was barely warm and the coffee was cold. The quantities were ridiculously large, we finished less than half of it every morning. Also worth noting that the room descriptions were very confusing - we were three couples that booked the exact same room type, except that the room descriptions included a "2 PAX", "3 PAX" and "4 PAX" notation. Each couple book a different one of these and while our 4 PAX room was spectacular and huge, the 2 PAX room was tiny with only one side of the bed having any walking space, and the toilet was right at the room entrance and had no door .

Nic，2 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 2 日

This property has extremely poor customer service and unacceptable room conditions. Our room had visible mold everywhere and a strong, overwhelming odor that made it impossible to stay in for even an hour. When we raised our concerns, management’s response was dismissive — stating, “This is Santorini, mold is everywhere.” Just be aware before booking.

Sahar，3 晚家庭旅遊

Expedia 真實旅客評語

索菲亞豪華套房飯店

Sophia Luxury Suites

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