6/10 Good
Jan 23, 2025
This hotel needs some love.
The Best Western Pecos Inn staff are great. The check in team and housekeeping staff were very pleasant and helpful. The hotel needs some TLC. The pool is closed and looks like it is in horrible shape. The gym is dirty and most the machines were not usable. The entrance door on southeast side of the hotel did not close and was propped open each time I entered. Did not make me feel comfortable as a single traveler. The carpet in my room was ripped and the shower knobs fell off. I had a hard time getting the hot water to function - it was either burning or cold. The air conditioner system looks like it was hit by a hammer and the window was glued shut. It is supposed to be a smoke free hotel but the smell of cigarette smoke was strong and due to the backdoor being opened the smell came down the hallway and into the room. The chair near the window was in bad shape and the back leg was falling off. My stay was fine but I will not be staying at this property again. It needs some tender loving care unless charging a cheaper price is what the owners are looking for but the cheaper price shows in the room and facilities.
Terra
Terra, 2-night business trip
Verified Hotels.com guest review