Lovely hotel not to far from the tower. Lovely staff and the bed was super comfortable.…
The rooms were modern, clean and lovely. The air conditioner was useful for warming me up…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
所有旅客 (包括兒童) 必須在入住登記時出示由政府簽發並附有相片的身分證或護照。
The location was not ideal - whilst it was only a short walk to the Tower of Pisa, you had to walk under the train station subway to get there which did not feel particularly safe at night. Breakfast was okay - coffee machines were touch and go. Biggest problem though was the filth. There were ants in our room, in the bed, everywhere! When we went to complain and asked for a new room, the receptionist shrugged and said they were full and that we could see the manager in an hour. When we spoke to the manager, they said it’s only usually bad in the summer - so they knew they had a problem and had done nothing to rectify it! They had the fumigation team in and gave us a couple of free drinks from the mini bar - luckily we were only staying 2 nights in total and spent all of the day time out of the room. We went as a family and in one of our other rooms there was mould on the wall (as seen in photo) from where the air conditioning unit had leaked. Also, the towels were dirty and smelly. In the dining room, the floor and skirting boards were grimy and dusty. Will not be returning.
2 晚家庭旅遊, 2019年10月30日
Not sure if the room was really clean. Linens with yellow stains, first on floors and furnitures... Given this property was recently renewed you can see that the cleaning is not great as it already looks old. The beds are also not in good shape and we did not sleep well.
1 晚家庭旅遊, 2019年10月26日
Good location, only 10 mins walk to Leaning Tower, suite room was a large size. Property very clean, staff were friendly. Only problems were front gate was bit difficult for wheelchair access. Could be better with a slope curb or ramp. Rooms didn't have security safe ,so we had to carry our passports& cash with us all day.
3 晚家庭旅遊, 2019年10月19日
The location close to the Leaning Tower of Pisa was very good. The parking was good. THERE was no hot water for washing or showers in the whole building and the rooms were stuffy with no air or air circulation.
Stu, 1 晚家庭旅遊, 2019年10月13日
Very helpful staff great selection for breakfast. The hotel is only 5 min walk from the train station. 10minute walk from the tower.
2 晚浪漫之旅, 2019年09月23日
Very Cozy and friendly The service was good and the location was perfect
1 晚家庭旅遊, 2019年08月09日
Unfortunately the property did not have any electricity when we arrived and until in the evening. After that incident the air con did not work. Furthermore the water cooker and toilette seat were defect. We did receive a appology when checking out, however we did not get any refund or compensation in spite of the inconvenience of not having any electricity and warm water for the entire first day of our stay. The hotel staff did not inform us, but we had to proactively ask what was happening. We were not happy with the customer service and our stay!
Nat&co, 1 晚家庭旅遊, 2019年07月27日
So convenient & safe parking. Ideal for a stay in Pisa.
1 晚浪漫之旅, 2019年07月26日
The place was ok, good AC, but the Bathroom shower was Filthy, mold everywhere. My room, can't talk about the other rooms.
Javier, 1 晚家庭旅遊, 2019年07月22日
The location is a 10 minute walk to the tower of Pisa. We were given an excellent recommendation for dinner. The room is average but it had a musty smell. The pullout couch smelled as well.
Barbara, 1 晚家庭旅遊, 2019年07月11日