4/10 一般般
2025 年 8 月 18 日
Disoriented Stay
The hotel room was nice, a great size and clean. However, the amenities at this hotel is super poor and disorganized. For example, the microwave is super old based on the model/color. I had to use the microwave to warm my food for 4-5 times, if not 6 times! Typically, a microwave is something that I do not use frequently, so I know once is more than sufficient for 1-2 minutes. The shower head is not working properly and the water coming out of the shower head is not so strong and widely spread, and sometimes some water is coming out of the pipe before hitting the shower head. The bathroom does not have or work the fan which makes it extra steamy and hot! In addition, I was not provided with any water bottles during my visit and the hotel does not provide any coffee or tea for the entire day, even for breakfast. I had to walk one day 20 minutes to a Starbucks just for a coffee. To finalize, I nearly lost $50 for the security deposit upon leaving and checking out and the hotel receptionist was sleeping and woke up groggy which is unacceptable! Hotel receptionists should NOT be sleeping on duty and I know this given how I seen him dressed and his hair was messed up. When I check-in the receptionist who was an Indian lady never gave me a receipt to show when I checked out, so I had to convince the morning receptionist to check and give me my $50. In the last second before my Lyft rider came to pick me up, he finally gave me my $50. Management and ownership needs to change!
Jonathan
Jonathan，4 晚旅行
Hotels.com 真實旅客評語