我是否可以免費取消水晶灣別墅的預訂並收到全額退款？

可以，水晶灣別墅在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

水晶灣別墅是否有游泳池？

是的，住宿提供室外游泳池。

水晶灣別墅是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

水晶灣別墅是否提供停車位？

是的。住宿提供路外停車位。

水晶灣別墅入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：17:00。退房時間為 11:00。提供零接觸入住和退房服務。

水晶灣別墅和附近有什麼好看好玩的？

您可以在住宿附設的高爾夫球場上練習揮桿技巧。您可以在室外泳池游上幾圈，或享受這間飯店式公寓包含花園等等的其他設施。

水晶灣別墅的客房有廚房嗎？

有一個廚房，其中提供鍋具/餐盤/廚房用品、冰箱和微波爐。

水晶灣別墅有戶外私人空間嗎？

是，每個飯店式公寓具有附家具的陽台或庭院。

水晶灣別墅附近的環境怎麼樣？

從水晶灣別墅走路只要 1 分鐘就可以到藍寶石海灘，另外走 14 分鐘還可以到林奎斯特海灘。

水晶灣別墅住宿資訊、相片和旅客評語

Q: 水晶灣別墅是否有游泳池？

是的，住宿提供室外游泳池。

Q: 水晶灣別墅是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 水晶灣別墅是否提供停車位？

是的。住宿提供路外停車位。

10/10 好極了

2025 年 2 月 13 日

Condo was very nice with nice furniture. The girls in the office Adele and Bernie are great and very helpful and super nice

Kerry，13 晚旅行

Expedia 真實旅客評語

2/10 不太好

2024 年 3 月 31 日

Bed bugs!!!!!!

Start off with positive, beautiful beach. Now the bad, where to begin. Put us in the wrong wrong and then asked that we leave our room for the day so they could clean it at the same time they were cleaning the correct room. I refused since I paid for a room that day. Paid for ocean front, the fist room we were put in was the farthest from ocean front, couldn’t see it from the h it at all. Now for the worst part, bed bugs!!!! We left covered in bites. I’ve contacted the property and sent pictures and received zero response. So disappointing.

Amanda，5 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2024 年 2 月 28 日

This property was a beautiful stay clean and very well organized. The host was beautiful and instructed me with kindness and compassion and made sure I had everything accessible. Will definitely stay here again.

Jasmine，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2024 年 2 月 25 日

Christopher，8 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2024 年 2 月 11 日

Televisions did not work, neither bedroom nor living room TV's. Stove/oven did not work...not at all.

Craig，4 晚家庭旅遊

Orbitz 真實旅客評語

10/10 好極了

2023 年 12 月 8 日

Great space, convenience and comfortable. A few more basic supplies like cooking oil salt and pepper would’ve been cool. Otherwise a very good value and experience.

Greg，4 晚浪漫之旅

Orbitz 真實旅客評語

8/10 非常好

2023 年 8 月 24 日

It was nice and all but I kinda wish it looked like the images. But for that, we’d have to go back in time. It’s just beat a bit, bad paint, falling tiles… it felt like I was staying in my grandmothers basement back in Chicago. A fresh cost of paint and few repairs would do this place wonders.

Joseph，8 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2023 年 7 月 25 日

Check in sucks!! Someone else was assigned to that room.

tia，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2023 年 7 月 6 日

Everything was great

tia，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2023 年 5 月 23 日

Darlene，4 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2023 年 4 月 20 日

The beach is beautiful! The scenery is spectacular. The gardens are beautiful. I had contact with the front desk when I checked in and they were great. The unit I stayed in had not been updated since constructed in the 60s or 70s, the air conditioning did not work...at all. Luckily, I don't mind a little heat and usually there was a sea breeze blowing in through the windows and it cooled off at night. But, let's face it, I wasn't here for the accommodations, it was the beach I was after and the beach delivered!

Connie，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2023 年 4 月 19 日

Crystal cove is a great place to stay. The condo C9 is very outdated. I would recommend staying @ sapphire beach however not this condo.

Dana，5 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2023 年 2 月 17 日

Adele and Bernie were fabulous front desk sales representatives. I knew I could always call them with anything I was needing. I planned this trip for my sister who has walking disabilities and everything was perfect because of the great communication I had with these two women.

Kathleen，6 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2022 年 10 月 2 日

Careful-Not what I experienced with other units.

Great location and maintained grounds. Have stayed several times before and loved it. This time the unit was different. Outdated unit simple comfort fixes needed such as furniture shampoo, mattresses, pillows,

7 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2022 年 8 月 2 日

Jessica，5 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2022 年 6 月 16 日

Nice and clean we didn’t have power for two days no ac , it was hot I went with a newborn baby and an autistic child it was hard for us and they don’t even compensate us for that but besides that I love it

Widna，5 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2022 年 3 月 27 日

While the front desk staff were friendly, the wifi did not work in the room. The tv was attached to the wifi, so in addition to not having wifi, we did not have tv. When we alerted the front desk to this, they did nothing for 24 hours. When I again alerted them to this, I was given a password for a router that was not in our room. The signal was weak and would not allow us to use the tv.

4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2022 年 1 月 21 日

We've stayed at Crystal Cove several times. The location is perfect. The beach is absolutely beautiful and the beach bar has great drinks and food. Some rooms are a little dated but I have always found them clean and comfortable. The outside of the property is well maintained and safe. The office staff is very friendly and attentive. Laundry is on site if not in your unit. I would definitely recommend and stay again.

Susan，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2021 年 10 月 10 日

Crystal Cove Villas is a clean, safe place to stay without all the bells and whistles. The decor is dated, but it wasn’t a big deal to us since we we were exploring most days. There is a coffee shop/bakery (7a-2p) and beach bar (11a-6p) on site. There’s also a pool and tennis court that we didn’t use. The best part about this property, however, is it’s proximity to Sapphire Beach! We’ve stayed here before in 2019 and the seaweed was cleaned daily…that wasn’t the case this time. We understand that the pandemic may play a role in this though not sure. We like the area and may try to the condominiums next door during our next visit.

Krissy，4 晚浪漫之旅

Orbitz 真實旅客評語

6/10 不錯哦

2021 年 9 月 29 日

This is my third stay at Crystal Cove and it was disappointing due to the condition of our apartment we stayed in C9 and it was very run down and not cleaned before our visit. The staff at Crystal Cove is very nice and the beach Sapphire Beach is amazing but the owner with the condo that we stayed in needs to put a couple dollars into it ….(ceiling fan and lights didn’t work in my bedroom extension cords everywhere, outlet hanging out the wall) we will not stay at that unit again if we even stay at Crystal Cove…. at all it’s really a shame because I love that place.

Linda，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2021 年 8 月 30 日

I liked everything the whole place was unexpected thank you

God，4 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2021 年 8 月 6 日

The place was alright. The buildings were kind of run down and the pool was useless but it was just alright. I will say that you will want to bring antkiller because there are plenty of ants in and around the kitchen area. The dishwasher could be the first dishwasher ever made. It doesn't work and it just takes up precious space. Also, do not look up into the stove vent. It is VERY disturbing. I'm pretty sure the Queen Ant resides in that vent. The people that work there are not rude but they are not friendly. Looking back at it all, I would have spent the extra money and booked my stay at Margaritville.

6 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2021 年 8 月 4 日

The room I was given was outdated and dirty. Floors were horrible and the kitchen was from 1900s. Everything in that room was old and worth the cost. You are only paying for being near a beach.

5 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2021 年 7 月 25 日

Don't count on your reservation

Family and I booked a 2 bedroom condo 4 months in advance. Briefly before arrival, we received an email saying the 2 bedroom was not available, despite the earlier confirmation of the reservation. Everywhere else on St. Thomas was booked, so we were stuck with a one bedroom and a futon. We complained to Hotels.com - apparently the "guaranteed" reservation doesn't mean anything as they indicated that they contacted the facility and the facility had declined to address the matter. Very disappointed in Hotels.com and this property. Aside from the property's failure to honor the reservation and Hotels.com's failure to address the matter, the property is very dated. The grounds are well kept and pretty, and they do provide beach towels, BUT the units are dated and very dumpy inside. Although the beach is close, seaweed is a major problem, so it's not a good place to swim or snorkel. Red hook is close, but it's a long drive to Charlotte Amalie. In short, if you are spending the time and money to get to the Caribbean, pick a different place and consider a different booking site as well.

William，3 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2021 年 7 月 18 日

Beautiful resort!!

We love our stay everything was great, clean, we had everything we needed, the pool was beautiful and big, the only thing that was not so good was the beach, but we went to other beaches and enjoyed it, the front desk staff were friendly and so sweet!!

sandra，6 晚家庭旅遊

Hotels.com 真實旅客評語

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