我們的飯店

It was a unique hotel to say the least. Focused on healing, peace, and serenity, it was in located in the mountains with plenty of natural plants and trees which added to its ambiance. There was a decent sized park in which the hotel offeres tours of it every morning whcih taught the guests about the different types of plants and trees as well as some history of the hotel and jeju island overall. The swimming pool was gorgeous with a beautiful waterfall. One of things that surprised me was that the hotel essentially had a full-on hospital in it including plastic surgery, part of their "medical tourism" efforts.

We loved the room and the view we had from our room. The forest routes and parks were awesome and relaxing. The only downside was the damage in the room from the downpour but the manager and staff took immediate actions and sincerely apologized. Would definitely consider going back on our next visit to Jeju~

Overall, it was a pleasant stay at WE. The staffs were friendly and the service was good. Breakfast was fine, but dinner was a bit disappointing. Wish they could improved the food quality at the restaurant. Also, the indoor swimming pool temperature was not warm enough. I saw the same comment in the reviews before my visit too. But obviously the hotel still didn’t pay attention at that. This improvement is necessary and important, especially for anyone who considers to stay at WE in Winter time!

Great hotel in stunning surroundings, the staff were excellent and really friendly and so hopeful and some speak really good English, they helped us book taxis and arrange trips. The hotel is great and high class, the food was nice also but a bit limited and quite pricey. The Spa was unreal, we had the Aqua treatment in private domes pool which is heated and a combination of massage and stretching under water led by a masseuse, you float about listening to music and it’s one of the best treatments we’ve ever had. The pool is lovely too and the gardens and roof top bar are worth a visit. Hotel is a bit isolated but very peaceful and about 15 minutes in a taxi to the town and beach

we chose this hotel over another luxury resort, Kensington because we thought it had even better water facilities but we were quite disappointed. Not only some facilities were under maintanence but most annoyingly there was an unexpected charge for almost everything. Given the high rate of the hotel and the relatively low amount of these fees, it would be much more advisable to include them in the room rate. This way however we felt rather cheated especially because none of these fees were stated on the booking site. On top there were quite a few conceptual/architecture mistakes: for a hotel that claims to be in the middle of a magic forest it is rather silly to have the restaurant and some of the rooms looking over a busy parking lot!!! They could have put staff quarters or utilities rooms on this facade of the building and have the restaurant and all the rooms facing the amazing forest view. As for the Finnish sauna it was so big that the heater could not heat it up properly, it was hardly warm inside, again another conceptual mistake made by someone who have never used a Finnish sauna before. Not to talk about operation hours, for a place where there is absolutely nothing else to do, they could have kept the sauna open at least until midnight instead of closing it super early at 8.30pm. For this price we would definitely choose another hotel next time.

5박 묵었는데 5성급인줄 알았는데 아닌것 같아요 전망좋고 호텔 정원은 잘 되어있어요 (다른 부대 시설은 이용을 안해봐서 모르갰어요) 근데 객실 정비는 잘 모르겠어요 스툴에 먼지 쌓여있고 비누는 제대로 지급?을 안해주네요 달라해야지만 주고 왜 리필?을 안해주는지 이유는 전혀 모르겠고요. 조식은 정말 별로였어요 맛도 없고 종류도 없고..애슐리만도 못한걸 돈주고 먹는다는게...돈을 땅바닥에 버리는 기분이었고. 커피 머신은 진짜.. 잘 닦고 원두 신선한걸로 교체할 필요가 있을 것 같아요. 조식때문에 기분 안좋게 로비로 나오는데 갑자기 벽에있던 그림이 한쪽 끈이 떨어져서 쾅하고 선반에 부딪치더라고요...그리고 프런트 옆에 로비가 크게 잘 되어 있다고 생각했는데 알고보니 카페 겸 바라서 음료를 이용해야 한다고 하더라고요 뭐 마실꺼 있나 하고 봤더니 삼다수가 3천원 콜라한 캔이 6천원이에요. (물론 다른 음료도 있긴.했어요.)호텔 내부나 주변에 편의점도 없고 그 큰 호텔에 어울리지 않는 좁은 로비(응접실)만 있네요. 그냥 여러모로 5성급은 아니다 라고 생각했어요^^

다시 또 가고싶은 호텔입니다. 위치도 주변 경관도 음식도 객실내부도 수영장도 물도 모두 훌륭하네요

젊은 감성의 호텔은 아니였지만 호텔 내에서 즐길 수 있는 프로그램도 많고 좋았어요 특히 숲체험프로그램에서 자연의 소리를 들었던 경험이 너무 좋았어요 며칠 더 묵었었더라면 더 좋았을텐데 아쉽네요^^ 주위환경도 너무 좋았고 직원분들도 아주 친절하게 응대해주셨어요~ 다음에 또 이용 할 것같아요^^

전반적으로 청결과 친절이 갖추어진 훌륭한 숙박업소입니다..매우매우 만족했습니다..