This hotel is so out of dated. I booked several days of stay because of the good reviews, however, very disappointed. I wanted to make very honest feedback, see pros and cons below.
Pro: The best shuttle service. Anytime you need airport shuttle service, they are ready within 5 minutes.
Cons: The front desk check in lady was not trained well to welcome guests. The hotel is so out of dated. Everyday the same breakfast. Both the steam room and sauna room were out of service during our stay (6 days in total), actually I think they’ve been out of service for a long time. While the guests pay for all the complementary services, the receptionist has no sort of any explanation for the facilities being out of service. This is not right. We required aurora call, they didn’t call when the aurora came. Also, to be aware, the WiFi is very poor.
Overall, I don’t think the online 9.0+ positive reviews are true reviews. Just wanted to leave my honest feedback.