2/10 不太好
2020年1月25日
Worst hotel in our trip.
At first we would like to say that Martin our ranger was awesome and has great knowledge. but and there is a huge but all the other things like food/service/accomandtion was absolutely terrible.
It's not even a 2 star hotel.
The food was not tasty at all so we moved to salads instead. The waiter as you call him "butler" never rememberd which course we ordered and called us the wrong names which obviously you are trying to remember unscusfully (you rather just don't call us in names it's absurd).
We had a leak in our toilet and you talked about how much you suffer from lack of water but no one came to fix it after we told the butler and the woman in the front desk to fix it.
The room needs a face lift and some cleaning of most of the sanitary (attached photos).
In the day of the check out we came back from the morning safari around 10 a.m and wanted to take a fast nap before we hit the road for a couple of hours but unfortunately there were no sheets on the bed.
Do yourself a favor and just go stay in some lodge and book a day safari - you will save lots of money and you will get a much better service.
If you got to this point and see all the good reviews and think we are just tallking nonsense we must say this is the only place and obviously the most expensive place that we had suffered in are whole trip.
Raquel，2 晚旅行
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