4/10 一般般
2025 年 8 月 24 日
Rubbish service in paradise
Beautiful location with horrible service from the front desk. When we arrived at the hotel they had "upgraded" us to a worse room and only let us know when we arrived at the room and then promptly leaving instead of letting us know beforehand. It took several hours to change back to our original room and we did not even receive an apology and the bathroom smelled like cigarettes.
Worst part was when we booked a taxi to Corfu town we were told we would share (mini van) it with two other people from the hotel. Turns out one of them was the woman from the front desk who rode the taxi for free and did not say a word as the taxi driver scammed us on the price (2x70 euro to go to the airport and then the city when another receptionist said that it should be less than 70). The receptionist did offer an apology for riding with us but apparently had no issue with the taxi driver scamming their guests even though it was booked through the hotel. We asked for late checkout and was reluctantly offered it which was later forgotten or not noted by the hotel staff so they called us three times to rudely remind us of the checkout time. Breakfast is nothing special and filled with bees.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
