Shonnell and her team are excellent, as is the property itself! It is in a superb, quiet part of 'The Gap' with everything (beach/store/bars/cafe's/restaurants etc) within easy walking distance. I booked the Melbourne relatively late in terms of my trip and despite this got a good price for a good room, which was exactly as described. The room provided everything I had hoped for, with the added bonus of a lovely breeze in via the balcony and window above bed. The housekeeping team were ever vigilant, frequently checking when I needed my bin emptied or needed new towels/bed clothes etc. They even provided me with a larger table to work on (an online course!) when sunning myself on the balcony; that was MUCH appreciated and the sort of attention to a guest's needs which stands out, and makes me remember them! Their 'same day laundry' service was superb!
The staff manning reception were ALWAYS very friendly and helpful and happy to make recommendations (such as the best fish (marlin) to try at Oisins fish market and allowing me to have a quick, quiet dip in the pool AFTER the official closing time.....after a long days cycling and they were very quick to print off any receipts etc that I needed. Excellent work.
The pool area is superb with sun & shade for most of the day. I did find the loungers a touch low, but once on them they are comfortable whether with cushion pad or not.
I know where I will be staying upon my return; when do England play cricket there again? lol
Thanks
