Digital check in was easy enough. First glance the room appeared clean. The TV was mounted it a spot hard to see from the bed and couch. When we went to shower we found dirty wash clothes in the shower curtain. A quick 20 minute walk to get dinner downtown. Came back and wanted to turn the TV on the drown out highway noise, the TV and cable box were both unplugged and took nearly 20 minutes to reconnect. Our only interaction with staff was to get ice. She seemed very put out to let me into the room with the ice machine (no scoop, just a disposable plastic cup). We were only in town two nights for an event. Had it been any longer we would have looked for someplace cleaner.
Trish
Trish,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Lisa
Lisa,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 20 日
Will choose another place.
The LVP floors were dirty when I checked in. The touchpad lock battery was nearly dead, making entry a multiple-effort exercise and required assistance by text to the get it unlocked the second night of my stay. I would have liked an interior deadbolt over the light-weight door chain for personal security. One of my traveling companions found evidence of drug use outside and inside of his room.
On the bright side, the lady doing laundry was very congenial.
Barbara
Barbara,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Gary
Gary,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
I was unsure of a motel with no front desk, but it was totally fine.
Micheal
Micheal,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 17 日
Stay 2
Floors need to use a swifter or mopping, very dirty
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 15 日
Lara
Lara,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Not too clean, some staff no English
Amazing anniversary trip. Doing Durango to Silverton train.
Mike
Mike,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Great stay experience
James
James,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 5 日
I didn't make it through the check in process so I can't rate anything but that which was outside in the rain. There wasn't any other alternatives for check in so I spent money for nothing.
Glenda
Glenda,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 5 日
Check in was fairly easy. Parking was good. The room is remodeled and comfortable. The cleanliness of the room was horrible. Seemed like they only changed / made the bed from the previous tenent. Old wash rags in the shower, dirty floors, dirty everything. Had to wipe the whole room just to feel comfortable. Could have been a good stay if it was clean.
Thomas
Thomas,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
Robert
Robert,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 2 日
alicia
alicia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
Adam or shelly
Adam or shelly,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 20 日
The rooms had been updated, but otherwise this was a weak example of the trend to contactless lodging. Basic information about the room and facilities could only be accessed after check-in through a password secured website. The television was inoperable. (A lengthy explanation in the restricted access FAQ implied that it was my fault that the television wouldn't function, but actually they just didn't provide the remote and the the TV itself had no manual controls.) Any requests for assistance were channeled to an AI bot.
I don't mind, and in some cases have actually enjoyed, the contactless hotel experience. But in this case it was very poorly executed.
Scott
Scott,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 17 日
Rosa
Rosa,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 15 日
Different with no people to greet
Tara
Tara,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 22 日
Marquis
Marquis,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Better than expected, great price too
Mercedes
Mercedes,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 17 日
Amy
Amy,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 1 日
Elias
Elias,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 11 日
This is one of the most beautiful and underrated Hotel that I have stayed in. You guys do a terrific job with communication wise. I really loved everything with respect to the hotel. I am glad that you take care of the guests so well. Thank you for doing a terrific job. You have gone above and beyond for meeting customer service and price point wise. A hidden gem in Durango!!!