康達多范德比爾特飯店

Disappointed

We came to Puerto Rico for our honeymoon and stayed 4 nights at the Vanderbilt. I have very mixed feelings about this hotel. The resort, beach, and pools were nice. Service was quick, but limited due to covid. When we walked in the room, the bathroom and bed were clean, but the floors were disgusting. There was hair and dirt everywhere, so we requested attendance. Twice. Someone came both times, but apparently no cleaning was done. My husband eventually decided to clean it himself and spent 30 minutes on his hands and knees wiping the floors with towels. We were incredibly disappointed by how dirty it was, especially for the price we were paying. There was also a sock left behind by a guest before us.

Amy, 4 晚旅行, 2021年03月29日

Hotels.com 真實旅客評語

Windy spot at an expensive property

This is an expensive hotel. The quality of the experience wasn’t worth the price. The food and drinks were overpriced and it was hard to get a decent spot at the pool. Drink service wasn’t as attentive as other resorts. CoVid restrictions restricted ordering directly from bar. The resort was attractive and well kept. Staff were helpful and professional. The room design was a bit odd. Extensive amount of cabinets in oversized kitchen area and oversized bathroom, while room was normal sized. Biggest issue was wind. Perhaps this is a seasonal or coincidental issue or attributed to the “elevation” of the pool deck, but strong winds perpetually blowing made it cool at times and difficult to keep track of possessions. Speaking with locals Condando is known for these conditions. Staying near Carolina was a much more comfortable experience.

nina, 2 晚家庭旅遊, 2021年03月27日

Hotels.com 真實旅客評語

Best on the Island

We loved our stay here! It was a great location, the staff was AMAZING, everything was super clean and we would go back in an instant.

4 晚旅行, 2021年03月20日

Hotels.com 真實旅客評語

buen hotel , pero no tan bien el restaurante

Fuimos al steak house y esperamos mas de 2 horas y nunca nos atendieron. El resto del hotel todo muy bien.

Victor, 4 晚旅行, 2021年03月20日

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Above & beyond!

On walking in Edgar made us feel very welcome & while our room wasn't immediately available, a quick beer later it was. Derek at the pool provided exceptional service as did Javier at the lobby bar. The hotel was clean & took COVID protocol seriously. Our room was fantastic & the view amazing. We'll definitely be back!

Mat, 3 晚旅行, 2021年03月13日

Hotels.com 真實旅客評語

Good stay but service needs improvement

While the hotel is comfortable and the rooms are nice, the service in general and particularly in the Ola Bistro and by the poolside needs to be improved.

4 晚旅行, 2021年03月04日

Hotels.com 真實旅客評語

5 star location but not worth the price

Great location, clean, beautiful views. We traveled for our anniversary and appreciated they had a separate pool for adults. The hotel is gorgeous and well maintained. Front desk staff is a little slow but customer service in general on the island is generally slower. The food at Olas was resort pricing and again, slow service. The valet attendants were quick and we never waited long for car retrieval.

Angela, 4 晚旅行, 2021年03月04日

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Perfection !!

Amazing !!!!!! Absolutely perfect hotel !!!!

Gina, 2 晚旅行, 2021年02月20日

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if you can stay 4 or 5 days.

raymond, 6 晚旅行, 2021年01月13日

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The building, grounds, and beach itself are all beautiful. I loved that they were very serious about covid protocol and were operating at limited capacity. The room was very clean and had everything we needed. The only thing that wasn’t perfect for me was the ola restaurant. I’m very serious about food so if dishes are going to be pricier than average, I would like the quality to match that, and I wouldn’t say that it does there. But it was no issue because there were tons of breakfast and lunch options walking distance. And STK was lovely. Will definitely stay again.

3 晚浪漫之旅, 2021年01月08日

Expedia 真實旅客評語