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The Lodge at Banner Elk

2.5 star property
Hotel within easy reach of Sugar Mountain Resort

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Photo gallery for The Lodge at Banner Elk

Front of property
Meeting facility
Standard Double Room | 1 bedroom, pillowtop beds, in-room safe, laptop workspace
Fitness facility
View from property
Experience a warm welcome at Best Western Mountain Lodge at Banner Elk. Enjoy the free full breakfast, then unwind with a bike ride or a dip in the seasonal pool. With helpful staff and convenient amenities like concierge services, luggage storage, and meeting rooms nearby Sugar Mountain Resort.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Childcare

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Babysitting
  • Business center
  • 4 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Babysitting services
  • Microwave
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
$199 nightly
The total price is $225
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Hair dryer
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, pillowtop beds, in-room safe, laptop workspace

Deluxe Suite

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Hair dryer
Separate bathtub and shower
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, pillowtop beds, in-room safe, laptop workspace

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillowtop bed
Separate bedroom
Hair dryer
Microwave
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Graystone Lodge, an Ascend Collection Hotel

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.4 out of 10, Exceptional, 1,101 reviews
$117 nightly
The price is $132
Sep 29 - Sep 30
Total with taxes and fees
Graystone Lodge, an Ascend Collection Hotel
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About the neighborhood

Map
1615 Tynecastle Highway, Banner Elk, NC, 28604

What's nearby

  • Lees-McRae College - 18 min walk - 1.6 km
  • Sugar Mountain Resort - 4 min drive - 2.7 km
  • Hawksnest Tubing Park - 9 min drive - 4.1 km
  • Beech Mountain Resort - 11 min drive - 8.0 km
  • Land of Oz - 16 min drive - 11.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive

Restaurants

  • ‪Town Tavern of Banner Elk - ‬4 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Blink Elk Tap Room - ‬3 min drive
  • ‪Banner Elk Cafe - ‬3 min drive
  • ‪Puerto Nuevo - ‬3 min drive

About this property

The Lodge at Banner Elk

At The Lodge at Banner Elk, you'll be within a 15-minute drive of Sugar Mountain Resort and Beech Mountain Resort. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Fellow travelers say great things about the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 100 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM
  • Gas grills
  • Water dispenser

Traveling with children

  • Babysitting services
  • Children's games

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Winery tours nearby
  • Fishing nearby

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference space (3600 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Fitness center
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 37
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 30-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Alarm clock
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • WiFi
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60 per accommodation, per day (maximum USD 1799 per stay)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.

Also known as

Banner Elk Lodge

Frequently asked questions

Are pets allowed at The Lodge at Banner Elk?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 60 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at The Lodge at Banner Elk?

Yes, there's free self parking.

What are the check-in and check-out times at The Lodge at Banner Elk?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at The Lodge at Banner Elk and nearby?

Have fun with nearby winter activities like downhill skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a fitness center, a picnic area, and a garden.

What's the area around The Lodge at Banner Elk like?

The Lodge at Banner Elk is located a short 19-minute walk from Banner House Museum. Travelers say that the hotel is in a great location.

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Reviews

The Lodge at Banner Elk Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.2

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

  • Breakfast was a highlight with excellent options, variety, and friendly staff. (46 reviews)
  • Staff provided excellent dining recommendations and the breakfast options were excellent. (4 reviews)
  • Convenient parking and quiet setting were notable features of this property. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Lobby
Restaurant
Bathroom
Food
Building

Reviews

10/10 Exceptional

Such a nice stay ! Very clean , staff very friendly , and we loved the free shuttle up to beach mtn!
Rose, 1-night trip

8/10 Very good

I've stayed here many times good location.
Kevin, 4-night trip

8/10 Very good

Nice hotel for short stay

Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
1-night trip

10/10 Exceptional

First time visit in the city we was in

Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Michael, 2-night trip

6/10 Good

Pool is closed breakfast just ok very friendly people had to ask for tp everyday
4-night trip

10/10 Exceptional

Friendly employees and very helpful
Shelley, 1-night trip

10/10 Exceptional

My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Tina, 1-night trip

10/10 Exceptional

Room smelled a little musty from the carpet but otherwise the room was very clean.
Janine, 1-night trip

10/10 Exceptional

The front dest ladies are wonderful! The room was clean, bed was comfortable and the viewvwas beautiful!
Karen, 2-night trip

8/10 Very good

Nice place to stay, close to Sugar Mountain Ski resort.
Anirban, 2-night trip

8/10 Very good

As advertised. Nice mountain resort. May need
jason, 2-night trip

10/10 Exceptional

Great place

It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Heather, 1-night trip

10/10 Exceptional

Great stay
Rebecca, 1-night trip

10/10 Exceptional

Good stay
Van, 2-night trip

10/10 Exceptional

employees were helpful, hygeine products smelled amazing, and bath water was hot and not warm like some other hotels!
Gabby, 1-night trip

2/10 Poor

No elevator and tiny bathroom

The worst thing about this hotel was lack of elevator. As an older couple, lugging bags upstairs was annoying and unsafe. We should’ve requested a 1st floor room.
brenda, 1-night trip

10/10 Exceptional

Everything was grt. Breakfast variety was good. Very satisfied with everything!
Emily, 2-night trip

10/10 Exceptional

Great people
Todd, 2-night trip

8/10 Very good

A place to sleep…

The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
Mark, 2-night trip

8/10 Very good

Excellent hot breakfast. Very friendly and courteous staff.
Chih, 1-night trip

6/10 Good

Comfortable motel

Pool was unexpectedly closed. Hotel rooms could use an upgrade. Beds are comfortable. Check-in staff were pleasant and managed an early check-in for us. When I requested a change in the tv station during breakfast from espn to a morning news show I was told that it wasn’t possible due to a “different system “ and that an sports station was acceptable to all. I was irritated by this response.most breakfast rooms show one of the major network morning news programs. It appears that the hotel has been sold recently and is no longer a best western.
Ann, 1-night trip

10/10 Exceptional

Great hotel, close to Sugar Mountain

Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
1-night trip

2/10 Poor

Best Western Banner Elk turned us away from their door because we live under 30 miles away. We wanted to be in banner elk to see my nine-month old grandson as my son’s family were passing through the area. My wife and I are retired, in our sixties and not used to such stupid BS. We do still love Hotels.Com as are travel app.
Martin, 1-night trip

4/10 Fair

Skiing is close
Kyle, 3-night trip

10/10 Exceptional

Enjoyed our stay will return often.
Wendy, 2-night trip