Experience a warm welcome at Best Western Mountain Lodge at Banner Elk. Enjoy the free full breakfast, then unwind with a bike ride or a dip in the seasonal pool. With helpful staff and convenient amenities like concierge services, luggage storage, and meeting rooms nearby Sugar Mountain Resort.
Tri-Cities, TN (TRI-Tri-Cities Regional) - 78 min drive
Restaurants
McDonald's - 6 min drive
Beech Mountain Resort Cafeteria - 15 min drive
Beech Mountain Brewing Co. Taproom and Grill - 15 min drive
Banner Elk Cafe - 3 min drive
5506' Skybar - 18 min drive
About this property
The Lodge at Banner Elk
At The Lodge at Banner Elk, you'll be within a 15-minute drive of Sugar Mountain Resort and Beech Mountain Resort. Guests can enjoy the fitness center, and hiking/biking trails, kayaking, and mountain biking are nearby. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
100 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting
DONE
Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
The following facilities or services will be unavailable from May 21 2025 to October 1 2025 (dates subject to change):
Swimming pool
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 60 per accommodation, per day (maximum USD 1799 per stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in.
Also known as
Banner Elk Lodge
Frequently asked questions
Are pets allowed at The Lodge at Banner Elk?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 60 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at The Lodge at Banner Elk?
Yes, there's free self parking.
What are the check-in and check-out times at The Lodge at Banner Elk?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at The Lodge at Banner Elk and nearby?
Have fun with nearby winter activities like downhill skiing, snowboarding, and snow tubing, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy amenities like a fitness center, a picnic area, and a garden.
What's the area around The Lodge at Banner Elk like?
The Lodge at Banner Elk is located a short 19-minute walk from Banner House Museum. Travelers say that the hotel is in a great location.
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The Lodge at Banner Elk Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Lobby
Restaurant
Bathroom
Building
Food
What guests liked
Breakfast was a highlight with excellent options, variety, and friendly staff. (46 reviews)
Convenient parking and quiet setting were notable features of this property. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Jul 23, 2025
Nice hotel for short stay
Nice place for a short stay. Room was clean. Breakfast was good. Front desk staff was friendly and helpful.
Verified traveler
1-night trip
8/10 Very good
May 15, 2025
I've stayed here many times good location.
Kevin
Kevin, 4-night trip
6/10 Good
Jul 29, 2025
Pool is closed breakfast just ok very friendly people had to ask for tp everyday
Verified traveler
4-night trip
10/10 Exceptional
Jul 21, 2025
First time visit in the city we was in
Stay was pretty good only thing we was bummed about was the pool not being opened other than that we enjoyed our stay.
Michael
Michael, 2-night trip
10/10 Exceptional
Jun 17, 2025
Friendly employees and very helpful
Shelley
Shelley, 1-night trip
10/10 Exceptional
Jul 26, 2025
Room smelled a little musty from the carpet but otherwise the room was very clean.
Janine
Janine, 1-night trip
10/10 Exceptional
Apr 14, 2025
My stay was nice and quiet. Close to Grandfather Mountain and some nice dining and shopping options.
Tina
Tina, 1-night trip
10/10 Exceptional
May 23, 2025
The front dest ladies are wonderful! The room was clean, bed was comfortable and the viewvwas beautiful!
Karen
Karen, 2-night trip
8/10 Very good
Feb 18, 2025
Nice place to stay, close to Sugar Mountain Ski resort.
Anirban
Anirban, 2-night trip
10/10 Exceptional
Mar 11, 2025
Great place
It was great! Clean rooms, comfy beds, great front desk personnel ❤️
Heather
Heather, 1-night trip
2/10 Poor
Jul 14, 2025
No elevator and tiny bathroom
The worst thing about this hotel was lack of elevator. As an older couple, lugging bags upstairs was annoying and unsafe. We should’ve requested a 1st floor room.
brenda
brenda, 1-night trip
10/10 Exceptional
Aug 16, 2024
Great stay
Rebecca
Rebecca, 1-night trip
10/10 Exceptional
Feb 21, 2025
Good stay
Van
Van, 2-night trip
6/10 Good
Jul 28, 2025
Comfortable motel
Pool was unexpectedly closed. Hotel rooms could use an upgrade. Beds are comfortable. Check-in staff were pleasant and managed an early check-in for us. When I requested a change in the tv station during breakfast from espn to a morning news show I was told that it wasn’t possible due to a “different system “ and that an sports station was acceptable to all. I was irritated by this response.most breakfast rooms show one of the major network morning news programs. It appears that the hotel has been sold recently and is no longer a best western.
Ann
Ann, 1-night trip
10/10 Exceptional
Jan 31, 2025
employees were helpful, hygeine products smelled amazing, and bath water was hot and not warm like some other hotels!
Gabby
Gabby, 1-night trip
10/10 Exceptional
Apr 14, 2025
Everything was grt. Breakfast variety was good. Very satisfied with everything!
Emily
Emily, 2-night trip
2/10 Poor
Jun 12, 2025
Best Western Banner Elk turned us away from their door because we live under 30 miles away. We wanted to be in banner elk to see my nine-month old grandson as my son’s family were passing through the area. My wife and I are retired, in our sixties and not used to such stupid BS. We do still love Hotels.Com as are travel app.
Martin
Martin, 1-night trip
10/10 Exceptional
Mar 13, 2025
Great people
Todd
Todd, 2-night trip
8/10 Very good
Feb 28, 2025
A place to sleep…
The hotel was clean, the service was good. You can see signs of age and neglect in the general maintenance, but is a nice functional place to stay.
Mark
Mark, 2-night trip
8/10 Very good
Dec 26, 2024
Excellent hot breakfast. Very friendly and courteous staff.
Chih
Chih, 1-night trip
10/10 Exceptional
Jan 10, 2025
Great hotel, close to Sugar Mountain
Great hotel. Only 2 miles from Sugar Mountain. Comfy beds, Good breakfast. Reasonable price.
Verified traveler
1-night trip
4/10 Fair
Feb 18, 2025
Skiing is close
Kyle
Kyle, 3-night trip
10/10 Exceptional
Feb 6, 2025
Very nice clean, friendly, great breakfast, comfortable two ski resorts plenty of food choices. Recommend Holy Smokes BBQ beech mountain great view. WOW!
Jon
Jon, 1-night trip
10/10 Exceptional
Mar 30, 2025
Staff was amazing. A staff from the front desk called the evening of our arrival to make sure we found everything acceptable in our room. What a nice touch!!