First they put this into the wrong room, smaller than what we paid for. Then the next day they moved us into a correct from, which was new and very pleasant.
We wanted to come back for one more day, and they took our money. However, they then misplaced the records, so it took several hours to check back in.
In retrospect, we should have booked the final night through hotels.com not with the hotel directly! It would've saved us a lot of waiting and frustration.