The location is great, walking distance to pretty much all of the main attractions in the Medina. However, getting there by taxi cab be a problem, so you should either walk or take a tuktuk.
In addition, I'm not sure the riad is trying to save on electricity bills but then basically never turned on their lights, which is both a tripping hazard because you just can't see where you are stepping, but also fails to make the place feel cozy. It was also very cold indoors. There weren't any activities at the riad either, which is a pity.
The night staff was great and always helpful and willing to help, but it shocked me that I had to go out in the middle of the night to buy water because they just didn't have any (to sell), which confirmed my suspicion that they used tap water for the tea and the (instant) coffee (which is also a health risk for guests who are not used to it and could well get sick), as I could hear them in the kitchen preparing it.
On that note, what's with the butter rationing? They wouldn't serve you butter unless you asked for it...
It's also important to mention that the bathrooms only have a saloon door, so no privacy (I had to use the shared bathroom on the first floor, which is the only one that has a door).
Overall, not a bad place but lacking in consistency and management seems to have lost interest to make it appealing.
