We arrived at 6:15pm. On entering the junior suite we are met by people enjoying a drink immediately outside the bedroom window, ourselves and the bed on full view. The only privacy solution to close the curtains on the only window. Having explained our concerns we were advised this was how it was. We were offered a lesser room, given a partial refund for only one of the nights booked and advised the staff were leaving in 7 minutes! (6:30). We're now left in a 'hotel' with no staff, no food, no provision for eating takeout. The garden door is locked. The front door is locked ( access via a side door is possibly but the route is now dark as the shutters to the lounge are shut). We had asked for management to speak about refund and cancellation but 36hours on there has been no contact. Checked out early. Not impressed. Below is a list of room faults identified: sash window held open by a firewood log, other window inoperative. Side table very wobbly, it's unusable. Light switch knob missing. Light fitting loose. Kettle comes full of water of unknown vintage. Bathroom door handle loose and lock mech is loose. Sharp protruding screw at base of shower. Shower drips (annoying!!) shower head dirty. Shower handle loose and broken. Bath tap control loose (retainer for porcelain missing) . Sink plug chain broken. Over sink light faulty. Bathroom window rattles and seems inoperative. The bed was comfortable but shook with some undermined activity. Consider this a basic B&B only.