切辛頓度假村飯店目前是否有營業？

住宿會於 12 月 24 日至 12 月 26 日期間暫時關閉。

我是否可以免費取消切辛頓度假村飯店的預訂並收到全額退款？

可以，切辛頓度假村飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

切辛頓度假村飯店是否有游泳池？

是的，住宿提供室內游泳池和兒童游泳池。旅客可以使用游泳池，開放時間為 07:00 至 21:00。

切辛頓度假村飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

切辛頓度假村飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

切辛頓度假村飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 10:00。提供快速退房和零接觸退房服務。

切辛頓度假村飯店和附近有什麼好看好玩的？

切辛頓度假村飯店有室內游泳池、三溫暖和健身中心，以及遊戲間、野餐區和花園。

切辛頓度假村飯店內部或附近是否有餐廳？

是的，Safari Bar and Grill提供現代歐洲料理和花園景觀。

切辛頓度假村飯店附近的環境怎麼樣？

從切辛頓度假村飯店走路只要 9 分鐘就可以到泰晤士河畔金斯頓切辛頓南站，另外走 4 分鐘還可以到切辛頓冒險世界。

切辛頓度假村飯店住宿資訊、相片和旅客評語

Q: 切辛頓度假村飯店是否提供停車位？

是的，住宿提供免費自助停車服務。

10/10 好極了

2020 年 2 月 9 日

Yuing，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 13 日

Perfect stay. Will return

D，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 10 月 9 日

James，2 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 9 日

Great for kids

It’s not every morning you get to wake up to Zebras and Giraffes outside the window.

Roger，2 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 2 日

James，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 2 日

Definitely better in summer as you can see safari animals in the evening more. But still a great family hotel

Amy，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 2 日

We had a lovely stay, sadly we didn't have long enough but next time we will make sure we have plenty of time to enjoy the facilities available for longer. on arrival there is plenty for kids, a big tv in reception with bean bags, plenty of arcades, animal theme throughout. The food albeit expensive was very good, the breakfast included with the stay was excellent, so much choice and to watch the giraffes have their breakfast whilst we ate ours was truly magical!

Nikki，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 1 日

Very friendly welcome and attentive staff.

Tom，1 晚商務旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 26 日

R，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 22 日

Andrew，1 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 21 日

Hotel was nice but we stayed in an Aztec Monkey Wanyana view room, it could have been better for the price we paid. Just little touches like a big monkey bear in the room and animal biscuits for the kids would be nice. There was no entertainment on and we stayed a Saturday night, just a movie playing in reception. Wasn’t as special as the additional money we paid for a better room.

Victoria，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 18 日

Jennifer，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 15 日

Thomas，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 15 日

Nigel，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 11 日

Bobbie，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 10 日

Samuel，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 9 日

Nice night away with a good view. Just needs a bit

Check in staff and staff around the hotel were all helpful and friendly. Room was a good size with a great view, however it is in need of renovations. Dinner was nice but the service staff were slow and we witnessed multiple tables being served food before drinks, including ourselves.

Rebecca，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 7 日

Ashley，1 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 6 日

Colin，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 4 日

Needs a refurbishment

David，1 晚商務旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 2 日

Fab hotel & for kids. Book swimming in advance!

We stayed in the Aztec Monkey Room and it was great for kids and adults alike. Enough space and great idea to have a small partition between kids bunk beds and adults bed too. Lovely touch that they give you a small quiz of counting things around your room walls, to unlock a safe (located in kids room) that holds something inside for kids to find (even if the alarm beeping when code entered incorrectly by smaller kids pressing, drives you a little crazy :-)). Sadly we only noticed this quiz too late to take advantage of finding out what’s inside! Hotel is clean and well kept and located one min from the park entrance and actually within the park for the early access doors, which is a massive benefit to staying. The restaurant food choice was good and catered to my gluten and dairy intolerances also :-). Great view of lots of animals from this hotel and from our room which was on the end and the kids loved. Only things that let the hotel down was that we requested a cot in the room before arriving, which was not present upon arrival. It had to be requested by us a further three times over a 4 hour period before it finally arrived and impacting little one’s nap time. Secondly the splash pool looks incredible however has to be booked in advance, with little direction on how to do so before arriving and by the time we arrived, all slots were totally booked up leaving us unable to experience this at all. This was very disappointing for the kids. Overall, great experience!

1 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 30 日

Jake，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 29 日

Not great, but ok rooms and the kids had fun

We booked a monkey room with views to see the animals. The room was clean and the wallpaper was fab. We had a partial view of Wanyama, and sadly didn’t see any animals. Though if we did, the photos wouldn’t have come out very well as the windows were pretty dirty. The main bed had an uncomfortable creaky old mattress, and there was a noisy fridge that hummed on and off through the night. Bathroom extractor fan doesn’t turn off so also noisy through the night. No way to contact reception without walking a long way back to the Safari hotel…the monkey rooms are based in the Azteca hotel which doesn’t have its own reception. TV didn’t initially work in the bunk bed room, but was fixed quickly by a lovely staff member. Backs of remote were missing on both remotes. No main light, couldn’t see a thing in our suitcase so had to use my phone’s torch. Having a pool is a great asset but very annoyingly, the Savannah splash pool was closed for our time slot, as not enough staff. Restaurant very basic but extortionate pricing. Most mains cost £20 but don’t fill you up. Had dnd sign on the door but at 9.45am had a staff member knocking to ask when we plan on leaving. We were almost ready to go, for departure at 10am, so not sure why that happened. All in all, not great, as the main reasons to stay over (animals and swimming pool) didn’t happen. £300 for the room plus £100 for day in the theme park is just not good value.

1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 25 日

1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 25 日

Miroslava，1 晚家庭旅遊

Hotels.com 真實旅客評語

切辛頓度假村飯店

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Safari King Family room with bunk beds

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Safari Family room

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Safari Double Room with Bunk Beds & Wanyama view

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Safari African adventure family room

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Safari Double room with bunk beds

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顯示Azteca Discovery family room的所有相片

Azteca Discovery family room

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Safari Accessible twin room

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顯示Safari Twin room with bunk beds的所有相片

Safari Twin room with bunk beds

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顯示Azteca Monkey family room的所有相片

Azteca Monkey family room

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Azteca Monkey family room with Wanyama view

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Safari King Family room with bunk beds & Wanyama view

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Safari Zebra family room

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Safari Twin room with bunk beds& Wanyama View

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Azteca Accessible themed family room

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