The hotel is ideally situated in walking distance of the Arndale shopping centre, Opera House and Deansgate as well as being next to Salford train station. The car park the hotel provides is cheaper than the cost of other hotel parking when I was searching for accommodation.
The hotel itself is nice enough but the carpet through the corridors is worn and threadbare in places which just brings down the general look of the place. When we arrived we had to wait for about 15 minutes for someone to check us in as the desk was empty and there was no bell or buzzer to let anyone know we were there. Not the end of the world but after a long drive and a few wrong turns, you just want to get up to the room!
The room itself was clean but very basic. Furniture tired-looking, no fridge, only one towel left out even though it is a twin room, kettle in the wardrobe nowhere near a plug, plug socket behind the desk so you have to pull it out to get to it. Only little things but for over £150 a night, I expected better facilities.
People with accessibility issues need to be careful when considering this hotel as well as the bath in our room was quite high to step into and not very easy to step back out of. We’re not very tall and my mom has bad knees and we both struggled with it.
The hotel did the job but just think little touches could be better for the cost of the rooms.