This hotel was not up to snuff to Hyatt standards. I am surprised at the high rating!
Overpriced due to the location near the park. When we checked in, our 1st room had dried sewage backed up into the bathroom sink. Thankfully they changed our room quickly, but the shower drain ran slow and was backing up during showers, and the pool was unexpectedly closed, so one has to wonder if they had overall sewage issues. One of the 2 elevators was broken the entire time, and the other worked intermittently. On one of the evenings it had broken, we had to take the stairs up to our room one late evening after being at the parks - 4 flights of stairs with two youngsters after 10 miles at Disneyland was not ideal. Their "free breakfast" is a little worse than what you'd expect for free hotel breakfast. Watery eggs, flavorless potatoes and meat, stale bread. On our second day there we heard the staff telling another guest that they were running low on linens.
The staff was all very friendly and did their best to accommodate our needs with a smile on their face, so for that I am grateful. Our second room was clean with comfortable beds - but overall, this facility is strongly lacking and we won't be booking here again.