We were charged over $80 USD for breakfast. Later I checked my email receipt from the original reservation and it said breakfast was included. The hotel website also says breakfast is included. I’m very disappointed.
All noises from the hallway and seating area carried into our room on the first floor. My kids were exhausted but couldn’t sleep because of other guests making noise in common areas at 9:30 pm. The guests in the common area finally left at 10 pm but we could hear dishes being washed in the kitchen and the pool being cleaned until after 11 pm. The hotel was not dull, so I wish we had been given a room further from the noisy front desk/ restaurant.
Speaking of the pool, when we arrived The hotel pool was not usable - water was dirty.
There is no A.C. Fine, but the ceiling fan was useless and the only window that opened up was in the bathroom. We had to close the bathroom door because of the noise but it became too hot in the room.
Finally, our bathroom and bedroom flooded when I showered! Water flowed from the shower in the opposite direction of the drain, pouring onto the floor and insert the door halfway to the bed. And when my husband went to ask for more towels to replace the ones we had used to clean the mess, it became clear this is something that is a regular occurrence.
If I had paid $100 USD for this I wouldn’t be too upset. But with the breakfast up charge, it’s almost $200 USD. Not worth it!!!