Nice hotel with convenient location. We stayed twice. Unfortunately, the second time the room only had a refrigerator without a freezer. Hotels should know that people travel with freezer packs keep medications and food and drinks cold. Also, the hotel is pet friendly, but there is no pet area outside. I suggest an area with artificial grass be created.
Joseph
1 晚旅行
8/10
Hotel was nice & we stayed twice. Unfortunately, the second time we got a room with only a refrigerator. People travel with ice packs to keep their beverages and food cold and hotels don't accommodate that.
Also, being "pet friendly" I would suggest they have an artificial grass area for pets outside.
Joseph
1 晚旅行
8/10
Jose
1 晚旅行
8/10
Joel
1 晚旅行
8/10
Daniel
1 晚旅行
8/10
Ok for the area.
Ambertara
3 晚商務旅行
10/10
Very clean and comfortable beds
Diedrich
1 晚商務旅行
10/10
The front desk person Armando we checked in was courteous and professional.
Unlike the person who was at the desk during checkout. He was extremely rude and unprofessional. He is the reason we will never come back to this establishment.
真實旅客
1 晚家庭旅遊
10/10
Claudia
3 晚旅行
10/10
Netter Empfang im Hotel, schönes Zimmer
真實旅客
1 晚旅行
10/10
Donald
7 晚旅行
10/10
Donald
3 晚商務旅行
10/10
Oscar
1 晚旅行
10/10
Donald
5 晚商務旅行
6/10
RAJARSHI
1 晚旅行
8/10
Miguel
4 晚旅行
10/10
Pedro
2 晚旅行
4/10
robert
4 晚商務旅行
4/10
Room had a sulfur smell. We are thinking it was plumbing? The pool was out of service.
Kody
1 晚旅行
6/10
I give this stay 1 star due to customer service. We booked for the hot tub and when we checked in the hot tub was freezing cold. We notified staff and they said we could check out for a full refund. We decided we would stay one night as we had driven 8 hours to get there and they told us that was fine and we could check out the next day with only one night charged. They ended up charging for two nights. We called to discuss with the manager. He stated, after going back and forth with him and being told he would return our calls and never did, that he would in fact issue a refund for the amount overcharged. We waited 10 days for the refund and it never appeared. I tried 3 different times to contact the manager again regarding this, however, each time was told he was not available to the phone. I finally called my credit card company to dispute the charges. I would never stay at this location again. They have horrible customer service.