Very bad experience!
Found out there's no pool when I arrived, and has been told by manager that its under construction which I never get this info. when I booked. And the manager arranged the worst room in the villa, and told by there's no other room available, but, in the meantime, I can still book it thro the hotels.com???? The picture showed on the website was totally different with the room I stayed for 3 nights.
The room with no window, and had bad smelling on the bed sheet at first night.
The room without hair dryer, when I request for the one, the hotel sent one which is unable to use, and ask for the tips( isn't that should be check before when the guest check in?
And, there was broken toilet, and without tissue paper on the 2nd night?
I wish I never booked this hotel, and won't have a little bad memory on the vacation.