First night there my ceiling was dripping water which caused a wet hallway that my 2yr old slipped and fell on. Resulting in her injuring her nose.
They put me in a lower level /grade room - the first of which had a terrible odor of bleach - the 2nd one was on the opposite side of the resort away from my family and they still are charging me for the first night. When I did get into my new room the following day, it had no hot water in the shower. There were several managers on duty that all had to hear what happened multiple times. I really wanted to enjoy this trip but it was riddled with hotel issues.
Sabriya
Sabriya,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
The food was GREAT!!!
dominick
dominick,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年12月1日
Julien
Julien,7 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年11月30日
Resort was okay but not worth the price nor time to travel there. The majority of the staff were lazy and unfriendly. Won't be returning.
Ashley
Ashley,4 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年11月27日
Please Improve.
I recently stayed at Hyatt Ziva Rose. First- it was a bit costly via hotels.com. I had stayed here in 2019, and had a great experience. I had a suite and my room was nice. Furniture was old and rickety. The plumbing also was poor. Tub stopper needed rubber ring replaced. And overhead shower pressure was so low, we couldn’t use it. Also face sinks drained slowly. The hotel main food area serves hot dogs and old looking burgers nightly. Where is the authentic Jamaican food?? Where are the oxtails, curry goat?? Who wants a hot dog??? That needs to improve! Flowers and decor was amazing. Infused water was great and everywhere. Please put a vegetable at the jerk hut. Cabbage or corn please. Upgrade your food. It’s bringing you down bi expect more from Hyatt. I will NOT stay here again.
Lor
Lor,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
Property had some water problems, elevator was out for almost a day due to water issues and then on Saturday morning woke up to find massive flooding on the first floor. Water issue with elevator was before it began raining, They could also be a bit more friendly to wheelchair guests. In any event property could use a slight refurbishment. Water in one of the jacuzzi’s was tepid at best. Anyway still enjoyed the visit but, maybe it was more that I enjoyed Jamaica one of the most gorgeous places on earth.
Arlen
Arlen,6 晚家庭旅遊
Orbitz 真實旅客評語
8/10 非常好
2024年11月26日
Arlene F
Arlene F,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月25日
Excellent service
Daniel G
Daniel G,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月23日
Ayanna Denise
Ayanna Denise,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月22日
Ted
Ted,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月22日
Everyone was friendly
cheri
cheri,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
The staff was extremely attentive and friendly. Food was amazing. I would recommend the buffet though over the reservation dining restaurants.
Joulan
Joulan,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月20日
Staff was awesome
Karl W. A
Karl W. A,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月19日
We stayed in Hyatt Ziva for a week. Everything was good but the beach and the room. The beach had limited area to swim and a lot of seaweeds. The room was not that nice and new as you can see in the pictures. The pools were very nice and we enjoyed swimming there. We liked the daily entertainments.
Nelli
Nelli,9 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月18日
Miguel
Miguel,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月18日
Wonderful all inclusive resort, extensive food selection, high quality entertainment, numerous pool and beach options
Andrew
Andrew,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月17日
Nice staff, excellent food and clean property. Ground floor rooms need to be checked.. we had to change from a ground floor room to a 3rd floor room as there was a sewage smell. The rooms however are clean and high quality. No entertainment at nights but very good restaurants.
Christopher
Christopher,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
This property was beautiful and I would definitely recommend.
Rahnada
Rahnada,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年11月15日
Amazing stay! Staff are so friendly and kind. Food was amazing on the resort and many options available. Because access is provided to the adults and family side of the resort there were a lot of options for entertainment. Speacial note to a few staff that made for such a fun and entertaining experience. Delando, Daniel, Gabriel.
Saleemah
Saleemah,6 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月14日
This is my third time with hotel Ziva of which I consider family. I always enjoy myself, that is why I return to the properties.