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Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
Luxury beachfront property with spa, near Jamaica Beaches

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
View from room
Aerial view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Free parking
  • Air conditioning
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 6 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Babysitting (surcharge)
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
The price is NT$15,278
NT$15,278 total
includes taxes & fees
Feb 3 - Feb 4

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Ocean View King

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Double

Premium bedding, down comforters, pillowtop beds, minibar

Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Ocean View Suite

One Bedroom Ocean View Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean View Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Ceiling fan
  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View King

Premium bedding, down comforters, pillowtop beds, minibar

Resort View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down comforters, pillowtop beds, minibar

One Bedroom Ocean Front Butler Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Ceiling fan
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King

Premium bedding, down comforters, pillowtop beds, minibar

King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club King

Club King | Premium bedding, down comforters, pillowtop beds, minibar

Club King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Premium bedding, down comforters, pillowtop beds, minibar

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double

Premium bedding, down comforters, pillowtop beds, minibar

Club Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Flat-screen TV
Pillow menu
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Butler Junior Suite

Ocean View Butler Junior Suite | Bathroom | Separate tub and shower, deep soaking tub, eco-friendly toiletries

Ocean View Butler Junior Suite

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

View from room

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

View from room

Deluxe Resort View King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Resort View Double

Resort View Double | Premium bedding, down comforters, pillowtop beds, minibar

Resort View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down comforters, pillowtop beds, minibar

Swim Up Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King | Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Resort View Double

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Resort View Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite Double

Premium bedding, down comforters, pillowtop beds, minibar

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Terrace/patio

Swim Up King

Highlights

Furnished balcony or patio
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Pillow menu
Pillowtop bed
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

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Aerial view

Hilton Rose Hall an All-Inclusive Resort

Pool
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8.6 out of 10, Excellent, 1,988 reviews
The price is NT$16,634
NT$16,634 total
includes taxes & fees
Jan 30 - Jan 31
Hilton Rose Hall an All-Inclusive Resort
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About the neighborhood

Map
Rose Hall, Montego Bay, Saint James

What's nearby

  • Montego Bay Convention Centre - 13 min walk
  • Half Moon Golf Course - 13 min walk
  • White Witch of Rose Hall Golf Course - 16 min walk
  • Rose Hall Great House - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Placing you just steps from Jamaica Beaches, Hyatt Ziva Rose Hall - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Choicez, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 6 bars/lounges, a free kid's club, and a poolside bar. The helpful staff and location get great marks from fellow travelers.

All inclusive

All-inclusive room rates at Hyatt Ziva Rose Hall - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 387 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • For any questions, please contact the property using the information on the booking confirmation
    • This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Free secured, uncovered onsite valet parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • 7 restaurants
  • 6 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Playground
  • Supervised childcare (surcharge)
  • Paddleboard on site

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Paddleboard on site
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Ziplining nearby

Working away

  • Business center
  • 8 meeting rooms
  • Conference center (50000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • 4 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Water dispenser
  • Banquet hall
  • Georgian architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • IPod docking station
  • 32-inch flat-screen TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Furnished balcony/patio
  • Individually decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

Choicez - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Di Roza - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Brazil - This steakhouse specializes in Brazilian cuisine and serves breakfast, lunch, and dinner. Open daily.
Fuzion - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Calypzo - This theme restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve onsite parking

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
Hyatt Ziva Rose Hall Montego Bay
Hotel Hyatt Ziva Rose Hall Montego Bay
Montego Bay Hyatt Ziva Rose Hall Hotel
Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall Montego
Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Hyatt Ziva Rose Hall All Inclusive
Hotel Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall Inclusive
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall - All Inclusive Montego Bay
Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Frequently asked questions

Does Hyatt Ziva Rose Hall - All Inclusive offer free cancellation for a full refund?
Yes, Hyatt Ziva Rose Hall - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Ziva Rose Hall - All Inclusive?
Yes, there are 2 outdoor pools.
Are pets allowed at Hyatt Ziva Rose Hall - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hyatt Ziva Rose Hall - All Inclusive?
Yes, there's free valet parking. Parking spots may be limited.
What are the check-in and check-out times at Hyatt Ziva Rose Hall - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hyatt Ziva Rose Hall - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hyatt Ziva Rose Hall - All Inclusive also has 6 bars, a private beach, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Hyatt Ziva Rose Hall - All Inclusive?
Yes, there are 7 onsite restaurants, featuring international cuisine.
Does Hyatt Ziva Rose Hall - All Inclusive have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hyatt Ziva Rose Hall - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hyatt Ziva Rose Hall - All Inclusive like?
Hyatt Ziva Rose Hall - All Inclusive is a short 2-minute walk from Jamaica Beaches and 13 minutes' walk from Montego Bay Convention Centre. Travelers give top marks for the property's prime location.

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Fair

Jeanel, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Ceiling Leaking / Major Water Issues
First night there my ceiling was dripping water which caused a wet hallway that my 2yr old slipped and fell on. Resulting in her injuring her nose. They put me in a lower level /grade room - the first of which had a terrible odor of bleach - the 2nd one was on the opposite side of the resort away from my family and they still are charging me for the first night. When I did get into my new room the following day, it had no hot water in the shower. There were several managers on duty that all had to hear what happened multiple times. I really wanted to enjoy this trip but it was riddled with hotel issues.
Sabriya, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julien, 7-night family trip
Verified Hotels.com guest review

4/10 Fair

Please Improve.
I recently stayed at Hyatt Ziva Rose. First- it was a bit costly via hotels.com. I had stayed here in 2019, and had a great experience. I had a suite and my room was nice. Furniture was old and rickety. The plumbing also was poor. Tub stopper needed rubber ring replaced. And overhead shower pressure was so low, we couldn’t use it. Also face sinks drained slowly. The hotel main food area serves hot dogs and old looking burgers nightly. Where is the authentic Jamaican food?? Where are the oxtails, curry goat?? Who wants a hot dog??? That needs to improve! Flowers and decor was amazing. Infused water was great and everywhere. Please put a vegetable at the jerk hut. Cabbage or corn please. Upgrade your food. It’s bringing you down bi expect more from Hyatt. I will NOT stay here again.
Lor, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Opal, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

love the food overall good 🙏
Lovedeep, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Viponjit Singh, 5-night trip
Verified Expedia guest review

6/10 Good

adam, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It’s really great experience!! The staff is too good and polite
Bijal, 6-night romance trip
Verified Expedia guest review

6/10 Good

I don’t know where to start I guess with how the person that Following delivered distilled water to my room, but didn’t make sure the door shut behind them left the room wide open that was for starters the air conditioning in the room pathetic the food disappointing on average. Most of the staff was miserable.can say for a Hyatt it was pretty bad
Jeffrey, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The property was beautiful, the food options were great. Our son loved the Kids Club. They had room service and many options for a la carte food. We enjoyed our stay!
Tobechukwu, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Dilwatie, 5-night trip
Verified Expedia guest review

8/10 Very Good

Good
Philip, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Room was good for was excellent and staff was good too
Ebany, 3-night trip
Verified Expedia guest review

8/10 Very Good

Otennia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Adrian, 5-night trip
Verified Orbitz guest review

10/10 Exceptional

Excellent in every category. The staff were always courteous and attentive to our every need. The breakfast, lunch, snack and fine dinning dinner options were exquisite and freshly made. The facilities were well kept and clean at all times. The breathtaking shoreline of Montego Bay was just gorgeous. Overall, a 5-star vacation experience worth another visit very soon.
Adriana Domenica, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful resort. Good was very good. Everyone very friendly
Brian, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Service was excellent, Food excellent
Dalia, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Ashley, 2-night trip
Verified Expedia guest review

10/10 Exceptional

jaspreet singh, 3-night trip
Verified Expedia guest review

8/10 Very Good

David, 4-night trip
Verified Expedia guest review

2/10 Poor

Pagamos por un resort 5 estrellas y en todos los aspectos lo calificaría como 2 estrellas. Encontramos cucarachas en el cuarto, la piscina estaba LLENA de cucarachas, se les subían a las personas mientras disfrutaban. No hacen actividades para niños. La comida es absolutamente picante y a pesar de uno solicitar que no la cocinen así, hacen caso omiso a las indicaciones. No hay variedad de frutas (solo papaya, patilla y melón, absolutamente insípidos). El personal no es amable, cada vez que se piden favores hacen mala cara. Traen los tragos en copas/vasos usados, sin lavar. Me llegaron un par de copas con pintalabios. El servicio a la habitación terrible. Un día cerraron el buffet y solo estaba abierto un restaurante muy condimentado. Mis hijos no pudieron comer, pedimos al cuarto y nunca llegó la comida a pesar de mis múltiples llamadas. Les tocó cenar Doritos y agua. Me considero una mujer tranquila, bastante amable, sin embargo esto sobrepasó todo. Hablamos con muchas personas, de Canadá, usa, Latinoamérica y todos coincidimos que está lejos la relación servicio para lo que uno paga. Todos coincidíamos en que el servicio del personal, la limpieza y la variedad de comida eran de un hotel de muy baja categoría. Las instalaciones son muy lindas pero mal tenidas. Espero que si lo consideran como destino, LO RECONSIDEREN. No cometan nuestro mismo error. Hay muchos lugares con mares iguales de lindos pero con mucha mejor calidad de hoteles.
Verified Expedia guest review

10/10 Exceptional

Linda Marie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Staff great very clean beach was beautiful no seaweed or rocks
Bobby, 2-night trip
Verified Expedia guest review