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Victoria Inn

2.0 star property
Experience the urban buzz of George Town while taking advantage of convenient amenities like luggage storage and concierge services.

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Photo gallery for Victoria Inn

Reception
Front of property
Lounge
Family Suite | Soundproofing, free WiFi, bed sheets
Hallway
Located in vibrant Downtown George Town, Victoria Inn is your gateway to the city. Close to Swettenham Pier Cruise Terminal and KOMTAR, unwind with dry cleaning/laundry services at your fingertips, a restaurant for meals on-site and stay connected with free WiFi.

Reviews

6.6 out of 10
Good

Popular amenities

  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurant
  • Air conditioning
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage

Feel at home (5)

  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • LCD TV
  • Soundproofed rooms
The current price is NT$749
NT$906 total
includes taxes & fees
Mar 12 - Mar 13

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin

Deluxe Twin | Soundproofing, free WiFi, bed sheets

Deluxe Twin

Highlights

Soundproofed
Air conditioning
LCD TV
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King

Deluxe King | Soundproofing, free WiFi, bed sheets

Deluxe King

Highlights

Soundproofed
Air conditioning
LCD TV
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

Standard Queen | Soundproofing, free WiFi, bed sheets

Standard Queen

Highlights

Soundproofed
Air conditioning
LCD TV
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Soundproofing, free WiFi, bed sheets

Family Suite

Highlights

Soundproofed
Air conditioning
LCD TV
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Soundproofing, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

Soundproofing, free WiFi, bed sheets

Family Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe King Room

Soundproofing, free WiFi, bed sheets

Deluxe King Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Soundproofing, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

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Front of property

Capital O 90897 Island City Hotel

  • Free WiFi
  • Air conditioning
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8.4 out of 10, Very Good, (25)
The price is NT$472
NT$637 total
includes taxes & fees
Mar 12 - Mar 13
Capital O 90897 Island City Hotel
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About the neighborhood

Map
278 Victoria Street, Georgetown, George Town, Penang, 10030

What's nearby

  • Pinang Peranakan Mansion - 6 min walk
  • Swettenham Pier Cruise Terminal - 9 min walk
  • Padang Kota Lama - 11 min walk
  • Penang City Hall - 11 min walk
  • KOMTAR - 2 min drive

Getting around

  • Penang Intl. Airport (PEN) - 28 min drive
  • Penang Sentral - 28 min drive
  • Tasek Gelugor Station - 49 min drive

Restaurants

  • ‪Macallum Monday Night Market - ‬4 min walk
  • ‪Norm Micro Roastery - ‬5 min walk
  • ‪Black Kettle - ‬4 min walk
  • ‪Sardaarji - Flavours of Punjab - ‬3 min walk
  • ‪Ice Cafe - ‬3 min walk

About this property

Victoria Inn

At Victoria Inn, you'll be just a 5-minute drive from KOMTAR and Gurney Drive. Also, Gurney Plaza and Penang Hill are within a short drive.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • There is no front desk at this property
    • The check-in location differs from the property location; go to: [280 Lebuh Victoria, George Town, Pulau Pinang, 10300, Malaysia]
    • Guests must contact the property for check-in information
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Services

  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Dining venue(s)

Policies

This property accepts credit cards.

Also known as

Victoria Inn Penang
Victoria Penang
Victoria Inn George Town
Victoria Inn Hostel
Victoria Inn George Town
Victoria Inn Hostel/Backpacker accommodation
Victoria Inn Hostel/Backpacker accommodation George Town

Frequently asked questions

Does Victoria Inn offer free cancellation for a full refund?

Yes, Victoria Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Victoria Inn?

Sorry, pets aren't allowed.

Is parking offered on site at Victoria Inn?

Sorry, there's no onsite parking at Victoria Inn.

What are the check-in and check-out times at Victoria Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Are there restaurants at or near Victoria Inn?

Yes, there's an onsite restaurant.

What's the area around Victoria Inn like?

Victoria Inn is a short 6-minute walk from Pinang Peranakan Mansion and 9 minutes' walk from Swettenham Pier Cruise Terminal.

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Victoria Inn Reviews

Reviews

6.6

Good

6.8/10

Cleanliness

6.2/10

Staff & service

10/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Good location, very near Jetty. Clean rooms.
Somjate, 1-night trip

8/10 Very good

Good stay in Penang
Well located hotel with nice room in central Penang. Clean and peaceful to sleep. Some issues at checkin (AC control and taxes payment), but sorted out quickly. Overall a solid place to stay.
Gregor, 2-night trip

10/10 Exceptional

Atimon, 1-night trip

6/10 Good

Hotel WiFi failed all the time
Stayed 2nights,the hotel WiFi was still failed to connected on and their guy did not solve this problem. Outside the hotel, there were some noises happened during to the midnight.
An-Ting, 2-night trip

2/10 Poor

Bad customer service in penang
The room is hot in day time & air cond is not working properly. The man at the reception refused to change the room and told us all the room are the same.He give us another room card to keep the air cond running while we go out for dinner. After 3 hours, we come back and the room is still warm. The night shift staff speak foul language when we ask to change to another room. Also he trick us to go up and down 3 times to change the card/pouch/breakfast coupon tjen change another room for.us. We have over 20 years experience of travelling and never see something like this before. We should tell everyone we know that penang should not be on yr list of travel
waiying, 2-night trip

8/10 Very good

Lazar, 3-night trip

6/10 Good

Fine
The bed linen is shorter than mattress and the blanket is centenary old. Besides, everything is fine.
1-night trip

10/10 Exceptional

We had a really good stay. Friendly staff and clean room. Booked the twin sharing room and the beds are pretty big.
Chin, 3-night trip

10/10 Exceptional

The staff were very helpful and pleasant. A good location close to the bus and ferry terminal and near all the attractions and Little India. Again fantastic staff. 👍😃
Jules, 3-night trip

6/10 Good

NUR KHAIRUNNISAH BINTI, 3-night trip

8/10 Very good

Great staff and location
Very good location. Staff very helpful and pleasant. I paticulaily appreciated Mr. Peter for his knowledge, his patience and good cheer.
john, 12-night trip

8/10 Very good

Menglong, 2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

優點:交通方便, 行不到十分鐘, 便是巴士總站 和渡輪碼頭, 還有附近便是境點和夜市. 決點:到逹後 check in , 接待處的男職員找不到我們的訂房紀錄, 幸好找了很久後才找到, 另我們虛驚一場,到我們 check out 時, 要我們交出白色收據才可取回按金, 但是我們没有什麼收據, 最後, 酒店職員找到那收據, 原來是 check in 時那男職員没有交給我們, 又虛驚一場.
2-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

Ok hotel
It is very near to murals area,food and transportation. Same breakfast served everyday while we stayed here (eggs,sausages,baked beans,toast,coffee/tea). Ok for the price.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Perfect place and strategic.
That was fun and relax. Breakfast was nice. But, WiFi connection is so disappointing.
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

2/10 Poor

I will never stay here ever again
I will never stay at this hotel Poor service Room stink Soap dispenser empty Poor free breakfast taste and only for 1 dish per person with no topup Arrogant female chinese at receptionist
This review was submitted before 2018 and has not been verified.

4/10 Fair

GOOG location but very poor maintenance
Near bus terminal and the old city yet away from main hustle. Breakfast food and service good. But the cleaning very bad: I asked for room cleaning once only in 5 days but nothing was cleaned: not the bathroom, nor the tables and glasses; they only changed the sheets and towels. As for the guy at the reception, he was a real useless jerk, making mistakes all the time: wrong dates on my breakfast tickets and failing to extend my stay as I had requested, and never ever apologizing.
This review was submitted before 2018 and has not been verified.

6/10 Good

Ok to Stay
The hotel is just nice for the price and cleanliness.
This review was submitted before 2018 and has not been verified.

6/10 Good

very lousy outside.. have opera cina during that time..
This review was submitted before 2018 and has not been verified.

8/10 Very good

pleasant
pleasant
This review was submitted before 2018 and has not been verified.

2/10 Poor

Worse hotel ever
I haven't checked in the hotel, when I arrived the hotel they said sorry we don't have any rooms available and they sent me to another hotel nearby called Hotel19 . The hotel 19 was worse than you imagine, they give me room in 4th floor (410) and the elevator was out of service. I have check out and till now I am waiting for my refund.
This review was submitted before 2018 and has not been verified.

6/10 Good

just ok
Just OK need to improved on facility ie need to have iron at room.
This review was submitted before 2018 and has not been verified.

8/10 Very good

good city location
Hotel in very well located. Can not be better. 2 min. walk to Jetty bus station. All local busses start there. Every sight is within walking distance. Breakfast is eather toast, egg and beens (asians loved it) or nasi lemak (rice, boiled eg and hot sauce) which i prefered. Once they forgot to clean our room, we complained. And than they done it. Wifi is acceptable but sometimes we had problems.
This review was submitted before 2018 and has not been verified.

6/10 Good

近碼頭，附近有大排檔很方便
酒店近壁畫非常方便，但員工工作速度很慢,其他都可接受,員工工作態度很好，如有問題都很樂意回答我們,還幫我們call taxi ,非常好