A crib was listed for the amenities. We got there and they said they no longer have cribs. The staff was incredibly rude about it. If they had been even a little understanding or apologetic it would have been a totally different experience. Had to scramble to find another hotel with a crib near by which took a while.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
It was warm in our room. You can't adjust the temperature. The pillows were flat.
Amanda
Amanda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Jordan
Jordan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 23 日
Water was not hot enough for showering. I did not mention to staff but on next stay I will enquire if water is set on certain temperature for entire hotel!
Claudia H
Claudia H,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 21 日
More Lost than Found
Overall this hotel is fine. Clean, comfortable, seemed to be well maintained. Our poor review relates to the lack of response we received on locating items we accidentally left in our room. Specifically 6 items of hanging clothes (valued at $400 to $500) that we mistakenly left in the closet when we departed. We called the hotel as soon as we discovered our mistake...5 hours later when we reached our next hotel in Florida. The front desk checked the room and lost and found and said they weren't there. Subsequently over the next 5 days we called repeatedly asking to get some help from the hotel manager. The manager said they would check into it and would get back in touch with us. They never did despite us calling each day asking for assistance. Their voicemail was full and so we couldn't leave a message that way. Very poor customer service in my humble opinion and it doesn't reflect very well on the Marriott or Courtyard brand. I've accidentally left things in a hotel room before and have always been able to retrieve them. We for sure will not be staying at the Courtyard by Marriott Jackson Airport/Pearl on any future trips to Jackson. This whole experience has been quite a bummer.
Max
Max,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 14 日
Catherine
Catherine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Timothy
Timothy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Tracey
Tracey,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Stacey
Stacey,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Debbie
Debbie,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Joyce
Joyce,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Michelle
Michelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Very pleasant stay. Facility was clean and room was spacious.
Lou
Lou,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Just needed a place to sleep for a night, and everything was satisfactory. Will return again.
Dylan
Dylan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Zachary
Zachary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
Lonnie
Lonnie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 14 日
Wonderful stay
The front desk staff was very friendly and helpful. The room was comfortable and clean.
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 14 日
Bertha
Bertha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
Jasper
Jasper,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 5 日
Got kicked out due to a wedding. Able to move to the Fairfield next door.