The room was outdated with old carpeting that had a foul odor. I did appreciate the full-size refrigerator. The door key often required reactivation as it often did not work. The breakfast was very limited and did not include eggs, which was disappointing. No orange juice. Not very kid friendly. The pool was essentially out of commission as it was very dirty with green algae and we were not able to use it at all. It is very dark at night, but I feel very safe coming in and out of the hotel. Multiple times times there were large, semi trucks parked right in front of our entryway, which was difficult to get in. On my first day I had a very difficult time getting the luggage through as there was a huge truck parked right in the walkway.
Overall, my rating is very poor to the above concerns that were addressed, but some obviously were not resolved. I think the worst comment was regarding the breakfast very disappointing and the pool that was not available which are two major reasons why I chose this hotel, especially since it was in the downtown area and very convenient to transportation and multiple convenience stores, including Oxxo and Soriano