This hotel is AMAZING. Stayed two nights with my husband to visit Iguazu falls (you haven't lived until you've seen them!) and we were very pleased with everything. Checkout is at 10 am, so we called to ask about a late checkout, which wasn't available, BUT they let you use the facilities (including the wonderful pool) until you have to leave for your flight! Nothing beats that! Breakfast was very good (eggs, bacon, bread, cereal, yummy natural, fresh fruit juice options, coffee, tea, etc) Food from Mua restaurant was good, not amazing but still tasty, it did take about 20 minutes to get a bread basket and about an hour to get our order... Granted we had dinner at 10:20 pm (ends at 11)... VERY reasonable prices except for the water which is about $2.25/bottle (at the everchanging USD exchange rate which was 8 pesos/dollar) Ordered room service a couple times, they forgot our water one time and a knife and fork the second time but they brought it right away and apologized. The staff was so, so nice, there was always a smile on their face and they always tried to help in every way they could. I don't know why anyone would not recommend this hotel, it's the best! Oh and one more thing, I did not get a single mosquito bite so don't bother buying bug repellent, maybe it was just the season.