The hotel staff was great. They were honestly the only good thing about this experience. The hotel room we were in was horrible. People were smoking marijuana in front of the hotel and on our floor. The whole 4th floor smelled like pot. When we got to our room, the thermostat was broken, the wires were exposed under the AC unit, the phone didn't work, the lamp was missing the bolt to hold the shade on, the bathroom was missing a tile, and the shower had mildew. We will not be coming back.