The massage room and the massage service were horrible. The room smelled awful. The music stopped playing because the battery died. The masseuse did not know how to do a hot stones massage. She kept dropping the stones on the floor, she burned my back with the stones. Her massaging technique was not good. It was the first time i couldn't wait for a massage to end. Afterwards, she couldn't find a bath towel for me to take a shower. She rummage through some paper bags looking for a towel, it was so unprofessional. And to to top it off, the soap dispenser in the shower was empty. I couldn't alert the masseuse because she went outside, and i couldn't go outside naked behind her. For such a beautiful hotel, i was so disappointed in the massage service. It wasn't worth $70. In fact the hotel should pay me $70 hour for the suffering