酒店員工不誠實,沒有禮貌。不會再入住,絕不推薦!!The reception staff was DISHONEST and IMPOLITE!! NEVER RECOMMEND!BAD EXPERIENCE!
事原我們訂了一間21平方(有sofa bed)的房間,check in時他給了一間只有15平方的房間(並沒有sofa bed)。接著我們問他那房間為什麼不是我們訂的那一間, 他硬説這房間沒有錯,又說如果想換明天才可以換,可是不會退錢。
之後我們回房查清楚資料,再岀去跟他理論,他最後才承認給了15平方的房間我們!並立刻把我們轉到另一間有sofa bed 的房(可是房內原有其他住客的行李)。可見誠信很有問題,希望大家小心。
weak soundproofing, broken refrigerator, filled with smoke in non smoking room, air conditioner controller is out of the room, need to share controller with neighbor, hot water providing is not stable, strange room layout, poor wifi
Yuting
Hotels.com 真實旅客評語
10/10 好極了
2016年2月19日
Email before checkin to ensure the checkin time. Have a common area for rest. Close to station and easy to find. Very reasonable for the service and will definitely stay again when come back.