My trip was for our twins Birthday they turned 8. Their wish was to stay in a hotel and swim. I called around 5:30 before i Booked to make sure the pool was working. The person on the phone guaranteed that the pool is working. When we got to the hotel there were signs that it was out of order.. the guy at the front desk said it’s been out of order and he didn’t know why they told me differently. It pretty much ruined our trip for our kids birthday. It was too late to cancel and look for another hotel. My kids were so sad I felt so bad..
Carla
1 晚家庭旅遊
10/10
Matt
1 晚旅行
10/10
Neal
1 晚旅行
10/10
Jessica
1 晚家庭旅遊
2/10
They said the pool was open and I booked the room. I get there and they tell me its been closed for a long time already
Jessica
1 晚家庭旅遊
8/10
Rooms were clean, breakfast was great. Just wish they told me about the pool being out of service before we booked
Amanda
1 晚旅行
4/10
Matt
5 晚家庭旅遊
10/10
Comfortable stay, breakfast was good.
Amparo
2 晚旅行
8/10
Eylenn
2 晚家庭旅遊
4/10
Kassandra
1 晚旅行
10/10
Jordan
1 晚旅行
2/10
my experienced with the Holiday Inn. This time was terrible. The towels were so dingy, old and raggly. The pillow and bed were so uncomfortable. We paid $150.00 for that night thought we at the ldo drop in hotel in Lubbock. This suppose to be an upscale hotel as the Holiday not comfortable and the pillows. I was very dissatisfied with my stay at the Holiday Inn and as being a member of the Holiday Inn club vacation I will definitely put this on my review as a member with my membership. Please do better
Johnny
1 晚家庭旅遊
2/10
Other than the lady at the front being rude to us and the pool being out of order our stay was good.
Mario
1 晚家庭旅遊
10/10
Travis
1 晚家庭旅遊
10/10
Patty
2 晚家庭旅遊
8/10
Rosio
1 晚家庭旅遊
10/10
Great price for area
Marcos
1 晚家庭旅遊
4/10
We stayed just to come swim for spring break and the heater in the pool was broken. We were not informed at check in when I asked about the pool. The pool was so cold it was unbearable. We will not stay here again.
Russell
1 晚家庭旅遊
6/10
Daniel
1 晚旅行
4/10
It was Spring Break for my two grandkids and I booked this hotel for the larger indoor pool & spa, because the weather forecast wasnt great while we were going to be in town. We get there and checked in and go check the pool/spa area out to find that they were broken, the water was like ice water. We asked the front desk about it and he said a repairman was there earlier in the day but didn’t get it fixed, he would be back the next morning. The next afternoon we asked and the lady at the front desk said no the repairman wasn’t coming back. Later, I went online and found where someone had given a review two months earlier that the pool & spa were broken. Will not stay here again. Very dissatisfied.
Nancy
3 晚家庭旅遊
4/10
The beds felt like hardwood floors. Unable to get anyone to clean our room or even get us replacement towels. When we pulled out the sofa bed the mattress looked like it was pulled from a dumpster. All together the experience was unsatisfactory and I will not stay here again.
Ralph
3 晚家庭旅遊
10/10
James D
1 晚旅行
6/10
It was ok. Indoor pool and hot tub were both freezing. Room was dirty. No water pressure in shower. Took a while to get checked in.
真實旅客
1 晚家庭旅遊
6/10
The staff was friendly, but the room left a lot to be desired. I had the handicapped room for ny mother as we were in lubbock for a procedure at thw hospital.
The pressure of water in the shower was horrible as she had to fight with it to get hardly any pressure
The sink had higher water pressure
There were a couple of gouges in the wall definitely wont be staying at this particular holiday inn again