The front desk, in particular Sarah Lorenzo, went above and beyond to tell us with some issues that arose before we checked in.
Shari
Shari,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
kei
kei,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
CANAAN
CANAAN,9 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Chanjin
Chanjin,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
MINSU
MINSU,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Yelena
Yelena,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
TAKESHI
TAKESHI,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
Ritz is an exceptional hotel but that is expected of course.
Everyone there goes out of their way to make your stay the best possible.
*The suite was very comfortable.
* Pools were nice however the pool choice of food was very poor.
* If you are with kids, you can't use the Jacuzzi.
* Restaurants do not have too many choices at least in my opinion.
* There is a lack of music in this hotel compared to others that we stayed at in Honolulu. Therefore the entertainment is very poor. For example, live music by the pool at the OUTRIGGER Reef Waikiki Beach Resort was unbeatable as well as the suite lounge with free breakfast, drinks and dinner snacks. You would think that paying over $1000 per day would get you something exceptional but in my opinion it did not. Sure, the service is unbeatable however to enjoy a vacation takes more then service. Pool is on the 6th floor so it has a view but that also comes with a lot of wind which makes it cold. This is NOT on the beach so you have to walk a few blocks, therefore they should make it up in a different way which they did not. Anyway, Nice hotel, great service but will not stay there again.
Rafal
Rafal,11 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 5 日
yukiko
yukiko,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
William
William,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
The room was absolutely beautiful! Views spectacular. Cleanliness I rated a 4 star just because there were some minor things. Looked more like a rush clean. However it was beautiful and I would definitely be back!
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
It’s definitely not a Ritz. Very simple hotel and the service is basic.