My husband left his black raincoat in the closet in the room we stayed in! I phoned the hotel several times and was told that they would check with housekeeping to see if they had the coat! I never got a follow up phone call! Very disappointed!!
Catherine
3 晚旅行
10/10
Barbara
2 晚商務旅行
10/10
Kathleen
4 晚旅行
10/10
Susan
3 晚旅行
10/10
Doug
2 晚商務旅行
10/10
Jaclyn
1 晚商務旅行
10/10
kotaiah chowdary
1 晚旅行
6/10
Terrible check in - no staff available for valet parking, fast check in, helping with luggage. Then front desk staff told me hotel restaurant didn’t serve breakfast until 11am. When I left the hotel to get breakfast elsewhere the next day, I realized the restaurant was, in fact, open. Hotel needs to train the staff.
Amy
1 晚好友同遊
10/10
Emily
1 晚好友同遊
10/10
I travel to Fayetteville multiple times a year to visit my daughters at the University, and I decided to stay in Bentonville this time as we all love the art scene there. 21c did not disappoint! The art exhibits were phenomenal, both playful and thought provoking. Absolutely loved the roving green penguins. Service ranged between super helpful and friendly on one end of the spectrum and snooty and aloof on the other end. Maybe the snooty people were part of an art installation. :)
Jenny
2 晚家庭旅遊
10/10
This is an awesome hotel. Extremely helpful and friendly staff, beautiful and interesting art collection, and comfy and nicely appointed rooms. Also a great location. Highly recommend!
Lisa
1 晚旅行
8/10
Art work was disturbing
RS
2 晚旅行
10/10
Barry
2 晚商務旅行
10/10
From start to finish, 21c delivered an inspiring stay! Thank you for bringing art, architecture and culinary delights to Bentonville to captivate our mind and soul.
Timothy And Christine
3 晚旅行
8/10
Good hotel in Bentonville. As a “Museum” hotel, the lobby was in the midst of hanging new installations, so it was a bit bare.
John
2 晚好友同遊
10/10
Rayna
1 晚旅行
6/10
I had such high hopes for this hotel. I was on an interview. I chose this property and was stunned at the lack of hospitality and professionalism by the staff. The worst encounter I have had at a hotel of this star class (4) has been at 21c. Hipsters usually are at the front desk and scowl at you. No hi how are you or can I help you. It is a joke. At nighttime the front desk “service” is even more horrendous. There is a large woman at night working who stares at guests and doesn’t say a word to them.
I have had a better experience at a roadside motel compared to 21c in Bentonville. It was incredibly shocking to see how little people cared. My Nespresso machine wasn’t working and I needed coffee so I called to the front desk in the early morning and I was told to come down to get lobby coffee and asked if I turned on machine (really?). went to the restaurant to obtain a cup, and it was watered down Lavazzo. Nespresso machine was eventually replaced I believe by housekeeping that day when I was out. Someone should have come up immediately with a new coffee machine. What a joke. Again how is this a 4 star hotel for executives traveling to Walmart?!?! I am a seasoned professional who has never experienced such crappy treatment in a hotel.
That being said, I went for dinner in the hotel’s restaurant, where the service was excellent. Staff there at bar in particular were very friendly.
The hotel as an art museum is a really cool concept. However I wasn’t offered a tour.
真實旅客
2 晚商務旅行
10/10
Fabulous wimsical and crazy looking rooms. We loved to spend time in them. Evidently there ie only one of those suites decorated like it. Consider yourself lucky if you get picked. The gallery space on the first floor/lobby displayed delicious art pieces. Conveniently located to downtown and various attractions as well as the Cristal Bridge Museum, a must see!
Maya
5 晚浪漫之旅
10/10
Thomas
2 晚商務旅行
10/10
Incredible place to stay with great environment and fun people
Molly
4 晚浪漫之旅
10/10
Isaac
1 晚旅行
10/10
James
1 晚旅行
10/10
The art was stellar, and the food was fresh and delicious. Loved the penguins.
Sally
1 晚浪漫之旅
10/10
We loved our stay at 21C! It was clean, easy, and romantic! We loved The Hive restaurant as well.