Room was lovely. Special dining was very good the reservation woman was unfriendly and unhelpful. We simply went to the restaurants, spoke with the Capitan and were seated. But the reservation office just said dining rooms were full but each night we went they were not at all full. Day dining was only at one buffet or the small snack area which we found very disappointing. No sit down restaurant was an option. Layout of public areas was poor because there were no ocean view areas for dining or tables and chairs for sitting outside near pools.
carey
3 晚旅行
10/10
Mayra
2 晚家庭旅遊
10/10
Muy bien, las instalaciones excelentes, el bufet y la comida muy bien.
Adriana
4 晚旅行
10/10
Jake
1 晚家庭旅遊
6/10
Jennifer
2 晚商務旅行
10/10
John
14 晚旅行
10/10
Loved everything
Liliana
3 晚浪漫之旅
10/10
Buen hotel buena comida, pero anda sobre ello
Dorian Oswaldo
2 晚家庭旅遊
2/10
I will never visit that place. Was charged extra for waiting at lobby for my flight
Carlo
4 晚旅行
8/10
I think this property is lovely. The staff are super attentive and friendly, the food was excellent, the views from the room are unmatched, and it felt so safe. I would have given it 5 stars, except they didnt have a lot of different show options, the pools closed really early and there wasnt a lot to do in the evening. The hotel is pretty far from town so if want to do anything at night you have to leave the hotel. Otherwise it was amazing!
Jessica
7 晚浪漫之旅
10/10
Excellent place!! Clean, friendly, great food-everything you need for a fantastic holiday! Would definitely go back!
Jacqueline Lynn
7 晚旅行
8/10
Charlotte l
14 晚旅行
10/10
Nos gustó mucho el hotel, las amenidades estan bien, la conexión por la playa para llegar al otro hotel Azul excelente, las comidas muy ricas, de los tres restaurantes de especialidades que tienen, tuvimos la oportunidad de conocer dos, el de comida mexicana y el de comida japonesa, ambos con comida muy bien preparada y con un sazón espectacular, lamentablemente no pudimos conocer el restaurante de comida italiana, en general nos gusto mucho.
Rodolfo
2 晚家庭旅遊
8/10
The staff was wonderful. Rooms were very nice. Quite far from anything. Need to take bus or taxi. Beach was not walkable. Very rocky. Two kinds of beer. A light (takate) and a dark beer(not sure name) no smoking anywhere on grounds or beach. Need to walk to street out front of hotel on street. Not much of a nightlife as only one lobby bar after 4pm. Pool bar closes at 6pm. One musical show at night at sister resort at 8:30pm. Dogs are welcome. Always keep your pool towel receipts each day. Tried to charge us 50 Us$'s at checkout. But i had all receipts. Food is very good and specialty restaurants very good. Really liked shrimp kabobs at bbq/steakhouse but they don't tell you they have them. Just ask! Great stay but very very hot and humid and far from everything.
Cindy Lou
15 晚浪漫之旅
10/10
Cesar Angel
3 晚浪漫之旅
6/10
BETZAIDA O
2 晚旅行
10/10
Beautiful property, great food, excellent service
Shannon Rose
7 晚好友同遊
10/10
UN LUGAR BONITO Y TRANQUILO PARA VACACIONAR, ES LAS 5TA VEZ QUE ME HOSPEDO EN GRAND AZUL Y ME ENCANTA!
NAYELI
3 晚浪漫之旅
10/10
Precioso hotel
Esther Haffe
5 晚旅行
10/10
Precioso hotel
Yvon
8/10
The property was beautiful. Service wasn’t the best. Never stocked the refrigerator unless you asked. Had to ask for towels. Plus we got things stolen at the pool area. That was very disappointing