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Casa del Alma Hotel Boutique & Spa

4.0 star property
Beaux Arts hotel in San Cristóbal de las Casas with spa and health club

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Photo gallery for Casa del Alma Hotel Boutique & Spa

Building design
Property preview
Terrace/patio
Junior Suite | Living area | 42-inch LCD TV with cable channels, TV
Interior
Casa del Alma Hotel Boutique & Spa is a serene oasis in the heart of De La Merced. Unwind with a rejuvenating hot stone massage, or relax in the sauna and steam room. The hotel's health club, spa tub, and free WiFi ensure your stay is both restorative and connected.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Gym
  • Spa
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Health club
  • Sauna
  • Steam room
  • Conference center
  • Airport shuttle
  • 24-hour front desk
  • Front-desk safe
  • Conference space
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Separate sitting area
  • Television
  • Daily housekeeping
$110 nightly
The total price is $131
Oct 6 - Oct 7
Total with taxes and fees

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite (Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 2 Double Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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Total with taxes and fees
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About the neighborhood

Map
Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 2 min walk - 0.2 km
  • San Cristóbal de las Casas Cathedral - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 3 min walk - 0.3 km
  • Santo Domingo Handicraft Market - 6 min walk - 0.6 km
  • Ciudad Cuauhtemoc - 13 min walk - 1.1 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 94 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Café Bar Revolución - ‬2 min walk
  • ‪El Fogón de Jovel - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk
  • ‪Casa Santa - ‬1 min walk

About this property

Casa del Alma Hotel Boutique & Spa

Casa del Alma Hotel Boutique & Spa is a great choice for a stay in San Cristóbal de las Casas. Guests can visit the spa to be pampered with hot stone massages or aromatherapy. Other highlights include a health club, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 27 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room
  • Conference center (409 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Health club
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Bathrobes
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 2400 per vehicle (roundtrip, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for MXN 450 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Frequently asked questions

Does Casa del Alma Hotel Boutique & Spa offer free cancellation for a full refund?

Yes, Casa del Alma Hotel Boutique & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Casa del Alma Hotel Boutique & Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Casa del Alma Hotel Boutique & Spa?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Casa del Alma Hotel Boutique & Spa?

Yes, an airport shuttle is available. The charge is MXN 2400 per vehicle roundtrip.

What are the check-in and check-out times at Casa del Alma Hotel Boutique & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Casa del Alma Hotel Boutique & Spa and nearby?

Casa del Alma Hotel Boutique & Spa has a spa and a steam room.

What's the area around Casa del Alma Hotel Boutique & Spa like?

Casa del Alma Hotel Boutique & Spa is in Barrio de La Merced, a short 1-minute walk from Mesoamerican Museum of Jade and 4 minutes' walk from San Cristóbal de las Casas Cathedral.

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Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Location
Room
Food

Reviews

10/10 Exceptional

This was a great location, staff really helpful with booking tours. Close to everything very walkable!
Angela, 5-night trip

10/10 Exceptional

Amazing hotel highly recommended.
Saúl, 1-night trip

10/10 Exceptional

Excelente
lorena, 2-night trip

10/10 Exceptional

Ilike the front desk service excelentand locacion
santa, 4-night trip

8/10 Very good

I always stay here when I come to San Cristobal -- comfortable rooms, great staff, good food.
Stephen, 1-night trip

10/10 Exceptional

Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Saúl, 6-night trip

10/10 Exceptional

Beautiful comfortable hotel in city center. Close to restaurants and city action but quiet. Lovely large room with comfortable bedding, spacious bathroom with all of the amenities. Highly recommend.
Jana, 3-night trip

10/10 Exceptional

Awesome hotel!
Mark, 1-night trip

10/10 Exceptional

The place is excellent!
Carlos Manuel, 2-night trip

10/10 Exceptional

Overall great experience! Clean, walkable to all the places we wanted to visit, and the staff was nice and helpful!!
Laura, 5-night trip

10/10 Exceptional

Cute boutique hotel close to the city center
Joseph, 3-night trip

10/10 Exceptional

Excellent location.
MADELINA, 5-night trip

10/10 Exceptional

Excellent service, conveniently in the heart of the town recommended.
David, 5-night trip

10/10 Exceptional

Beautiful hotel, centrally located, great customer service, staff very attentive to our needs.
DANA, 2-night trip

10/10 Exceptional

Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Shabbir, 4-night trip

10/10 Exceptional

I stay here on every trip to San Cristobal. The staff is friendly and helpful and the amenities are wonderful.
Stephen, 1-night trip

8/10 Very good

Close to downtown very convenient location

10/10 Exceptional

Highly recommended
Fred, 6-night trip

10/10 Exceptional

Walking distance to shopping and tourist destinations
Michael, 2-night trip

10/10 Exceptional

Great hotel, very clean. Privileged location. Very friendly and well trained staff. The quality of the food at the restaurant was outstanding. Overall a great experience.
JUAN, 3-night trip

10/10 Exceptional

The staff is very friendly and helpful. The installations are good and you feel safe.
Karla, 3-night trip

10/10 Exceptional

We had booked with Hotel Bo but because they were doing renovations we were transferred over to Casa del Alma. Had a terrific stay at this hotel. Not sure why I would want to go to hotel Bo for an extra $70 a night. This place had everything. In particular the people at the front desk were extremely helpful
Rockford, 3-night trip

10/10 Exceptional

Very friendly staff, clean, safe. Unfortunately they did not honor the free breakfast included as advertised, even when we call days before to confirm and they said it was included
Roberto Sifuentes, 5-night trip

10/10 Exceptional

I have stayed at Casa del Alma 2 times and I love this small boutique hotel. It’s lovely and quiet and the staff is great. The restaurant has great food prepared by the chef and the presentation is always beautiful and very tasty. ( try de chipilin soup) It’s close to the cathedral and the main passages and museums. You can walked everywhere from this location. I definitely recommend it and when I go back to Dan Cristóbal de las casas I will definitely stay there again. It has only 27 suite rooms.
Patricia, 2-night trip

8/10 Very good

Great Hotel however it could be very noisy. Had to change my room due to the noise. In the room I changed to the air conditioning didn’t cool, I reported it but they didn’t fix it! The people form the hotel are really nice.
Alicia, 3-night trip