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Neptune Luxury Resort

5.0 star property
Unwind by snorkeling in turquoise waters or challenge yourself to racquetball/squash on a sunny day. Discover why guests rave about helpful staff while enjoying dinner with breathtaking views.

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Photo gallery for Neptune Luxury Resort

Garden
Indoor pool, 4 outdoor pools, pool umbrellas, sun loungers
Exterior
Terrace/patio
On the beach, sun loungers, beach umbrellas, beach towels
Escape to the tropical haven of Neptune Luxury Resort, where ocean views and crystal-clear waters await. Savor a delicious breakfast buffet, relax at the water park or 4 outdoor pools with sun loungers and umbrellas. With an Asian cuisine restaurant offering dinner, poolside bars, yoga classes in the gym and tennis courts nearby; this beachfront hotel is your ultimate retreat.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Free breakfast
  • Pool
  • Gym
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and 2 beach bars
  • 2 poolside bars
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 4 outdoor tennis courts
  • Fitness center
  • Sauna

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Refrigerator
  • Connecting/adjoining rooms available

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | In-room safe, desk, blackout drapes, soundproofing

Luxury Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 592 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms, Beachfront

Executive Apartment, 2 Bedrooms, Beachfront | In-room safe, desk, blackout drapes, soundproofing

Executive Apartment, 2 Bedrooms, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 700 sq ft
  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, soundproofing

Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
TV
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room Private Pool

Superior Twin Room Private Pool | In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Apartment

Executive Apartment | In-room safe, desk, blackout drapes, soundproofing

Executive Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 700 sq ft
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | In-room safe, desk, blackout drapes, soundproofing

Superior Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Twin Room Sea View

Standard Twin Room Sea View | In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Shower/tub combination
Bathrobes
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room sea view

In-room safe, desk, blackout drapes, soundproofing

Superior Twin Room sea view

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Shower/tub combination
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Deluxe)

Family Room (Deluxe) | In-room safe, desk, blackout drapes, soundproofing

Family Room (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Blackout drapes/curtains
Sofa bed - single
Bathrobes
  • 602 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Single Room

In-room safe, desk, blackout drapes, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 1
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

Deluxe Twin Room, Sea View | In-room safe, desk, blackout drapes, soundproofing

Deluxe Twin Room, Sea View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Renovated in 2015
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Sea View (Meltemi)

Presidential Suite, Sea View (Meltemi) | In-room safe, desk, blackout drapes, soundproofing

Presidential Suite, Sea View (Meltemi)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 1830 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, Beachfront

Superior Apartment, Beachfront | In-room safe, desk, blackout drapes, soundproofing

Superior Apartment, Beachfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
TV
  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, soundproofing

Executive Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
TV
Pillow menu
  • 700 sq ft
  • Sleeps 5
  • 1 Queen Bed, 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | In-room safe, desk, blackout drapes, soundproofing

Luxury Suite, 2 Bedrooms

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 1023 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Family room

In-room safe, desk, blackout drapes, soundproofing

Superior Family room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
2 bedrooms
  • 495 sq ft
  • Sleeps 5
  • 4 Twin Beds

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About the neighborhood

Map
Mastichari, Kos, 853 02

What's nearby

  • Neptune Hotel Strand - 5 min walk
  • Lido Waterpark - 3 min drive
  • Mastichari Beach - 8 min drive
  • Marmari Beach - 9 min drive
  • Tigaki Beach - 16 min drive

Getting around

  • Kos (KGS-Kos Island Intl.) - 15 min drive
  • Kalymnos (JKL-Kalymnos Island National) - 12 miles/19.3 km
  • Leros Island (LRS) - 28.2 miles/45.3 km

Restaurants

  • ‪Neptune Hotels Restaurant - ‬2 min walk
  • ‪Restaurant Marmari Beach - ‬8 min drive
  • ‪Ambrosia Restaurant - ‬9 min drive
  • ‪Tam Tam Beach Bar - ‬5 min drive
  • ‪Lido Waterpark - ‬5 min drive

About this property

Neptune Luxury Resort

At Neptune Luxury Resort, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 10-minute drive of Mastichari Beach. There's plenty of fun with the 4 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Offering ocean views, Umami Asian Restaurant serves Asian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 beach bars, an indoor pool, and a free kid's club. Fellow travelers love the helpful staff.

Languages

English, German, Greek

At a glance

DONE

Hotel size

    • 569 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10 AM
  • 2 beach bars
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Toys
  • Beach toys
  • Pool toys
  • Stroller
  • Lifeguard on site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Mountain biking
  • Canoeing
  • Sailing
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Access to nearby indoor pool
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (19106 square feet of space)

Services

  • 24-hour front desk
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 37 buildings/towers
  • Built in 1991
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Mosquito nets
  • Fitness center
  • 4 outdoor pools
  • An indoor pool
  • Free water park
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Neptune Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 16 years old are not allowed in the spa.

Dining

Umami Asian Restaurant - Overlooking the ocean and pool, this theme restaurant specializes in Asian cuisine and serves dinner only. A children's menu is available.
Taverna - This poolside restaurant specializes in Greek cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Osteria - Overlooking the ocean and garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. A children's menu is available. Open daily.
MEATing Grill House - This steakhouse specializes in American cuisine and is located by the pool. Open select days.
Main Restaurant - This poolside restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of EUR 50.00 (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1471Κ015A0416400

Also known as

Neptune Convention Centre
Neptune Convention Centre Kos
Neptune Hotels Resort
Neptune Hotels Resort Convention
Neptune Hotels Resort Convention Centre
Neptune Hotels Resort Convention Centre Kos
Neptune Hotels Convention Centre Kos
Neptune Hotels Convention Centre
Neptune Luxury Resort Kos
Neptune Luxury Resort Hotel
Neptune Luxury Resort Hotel Kos
Neptune Hotels Resort Convention Centre Spa

Frequently asked questions

Does Neptune Luxury Resort offer free cancellation for a full refund?

Yes, Neptune Luxury Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Luxury Resort?

Yes, there are 4 outdoor pools, an indoor pool, and a children's pool.

Are pets allowed at Neptune Luxury Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Neptune Luxury Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Luxury Resort?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon. Late check-out is available for a charge of EUR 50.00 (subject to availability). Express check-in and check-out are available.

What is there to do at Neptune Luxury Resort and nearby?

Have fun with onsite activities like mountain biking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 4 outdoor swimming pools. Neptune Luxury Resort also has 2 poolside bars, 2 beach bars, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Neptune Luxury Resort?

Yes, Umami Asian Restaurant offers Asian cuisine, garden views, and poolside dining.

What's the area around Neptune Luxury Resort like?

Neptune Luxury Resort is located a short 5-minute walk from Neptune Hotel Strand.

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Neptune Luxury Resort Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent facilities and staff
Timothy Adam, 4-night trip

10/10 Exceptional

We can highly recommend the accommodation. It was very clean and the food was very good and the staff were very friendly.
Meltem, 2-night trip

10/10 Exceptional

Great place
najlaa, 6-night trip

10/10 Exceptional

Great room, the hotel facilities are all well maintained, service is very good in general and all restaurants are very good and reasonably priced
Paulo, 10-night trip

10/10 Exceptional

Really nice hotel, lots to do, really nice on site restaurants, meat ting had the best burger i have ever had, osteria had a really nice vibe, food and staff were exceptional. Really nice swimming pools, the private beach was really nice with free rings and floats to use, even though a large resort was peaceful and nice loved our stay thank you.
Sarah, 4-night trip

8/10 Very good

Schöne Anlage, super Service
Jean-Marc, 5-night trip

10/10 Exceptional

Everything was amazing
Rossi, 1-night trip

8/10 Very good

Great service staff friendly and accommodating I am not sure what I was suppose to receive as a VIP member but the resort is overall very good but it needs some upgrades.
Theodoros, 4-night trip

10/10 Exceptional

Excellent
Amazing stay and very relaxing holidays! The facilities were more than anyone could wish for, excellent room condition and service, tennis courts, creative time for the kids and activities for all ages. Would recommend to anyone for a relaxing family holidays!
Eleni, 7-night trip

8/10 Very good

Nice hotel, nice Stuff but prices for drinks to expensive!
Andreas Patrick, 1-night trip

8/10 Very good

large resort with lots of facilities. Room was clean and large. Staff at reception were lovely however staff at breakfast were quite rude.
Anna, 1-night trip

10/10 Exceptional

Gorgeous Kos getaway
It was an absolutely stunning resort with lots of things to do, beautiful pools, gardens, activities, and wonderful food! We had a magical time for 2 days and wish we could have stayed longer.
Corinne, 2-night trip

10/10 Exceptional

Highly recommended.
konstantinos, 1-night trip

10/10 Exceptional

Really lovely stay
Siqi, 5-night trip

10/10 Exceptional

We had a wonderful family holiday at Neptune. Cannot fault the service and the grounds and amenities are beautifully kept. Our kids (7&11)particularly enjoyed the daily football matches, evening open air cinema and evening entertainment. We also enjoyed the water sports on offer as well as doing absolutely nothing lounging by the pool with the beautiful sea view! Would highly recommend for a relaxed family holiday and look forward to returning in the future.
Alexa, 12-night trip

10/10 Exceptional

Brilliant hotel, everything taken care of, staff were really nice and helpful, room was amazing, pools were clean, plenty to do and see, beach is great. So nice!
Gad, 7-night trip

10/10 Exceptional

Excellent
nahla, 4-night trip

10/10 Exceptional

A resort hotel so not much around it. However we had already had a few days near Kos town for sightseeing so a few days here relaxing was great. A big complex with plenty of space and lots of areas for sunbathing including a beach. Plenty of sunbeds. We did half board and the food was good. Plenty of restaurants on site if you prefer to pay each night. Rooms appear brand new with quality furnishings and decor and clarins toiletries.
Christine, 3-night trip

10/10 Exceptional

Lovely hotel with friendly staff.
Sivasudhan, 7-night trip

10/10 Exceptional

The staff were excellent, always available, the property clean and in good shape but definitely the facilities were absolutely amazing! I especially enjoyed the olympic pool. It was great to do laps in the morning and then lounge around in the generous loungers and gazebos in the afternoon. Ordering food and drinks using the QR codes was really easy and convenient, and service was prompt. There was plenty to do all throughout the day and in the evening. A fantastic selection of a la carte restaurants made each meal a real treat and overall it felt like still really good value for money.
Matthew, 7-night trip

10/10 Exceptional

Super
Jannik, 7-night trip

10/10 Exceptional

Staff, cleanliness and facilities were all excellent.
Maximillian Edwin, 7-night trip

4/10 Fair

2 out of 5 star review
Hotel is not as good as it looks on pictures, it is suitable for OAP’s not young couples as most of the hotel activities are based for old people. The food in breakfast is average and the night entertainment is awful and needs a lot of work on making it better and fun for tourists. The hotel in general is a 2/5 for me because it has a lot of things which can improve
4-night trip

10/10 Exceptional

Top!!!
Bjoern, 6-night trip

10/10 Exceptional

Very, very good stay, excellent location and something for all ages. We stayed at the executive suite, which was brilliant in every way! We wanted to extend our stay but the hotel was fully booked! No riff raff, in terms of the people who stay there. All family orientated. Very clean throughout and the venue is very well thought out, a mini little Greek village! Sun sets, Mountain View and so much more, we will definitely be back. If I was to be extremely picky, the evening buffet was a little similar, but on certain days when changes were made, the food was awesome! 10/10!! Thank you to Neptune and all its staff!
Daljit Singh, 8-night trip