In the heart of Otaru's shopping district, Hotel Sonia Otaru offers a tranquil retreat with an indoor public bath and hot springs. Guests can unwind at the on-site coffee shop or indulge in breakfast and dinner at 寿司バル イルオナイ(IL ONAI), while staying connected with in-room WiFi.
Hotel Sonia Otaru offers a fantastic location, putting you just steps from Otaru Canal. Guests looking for a bite to eat can check out 寿司バル イルオナイ(IL ONAI), which serves breakfast and dinner. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Otaru Station is just 9 minutes by foot.
At a glance
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Hotel size
149 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Children
Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (JPY 1200 per night)
Onsite extended parking (JPY 1200 per day)
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:30 AM
Restaurant
Coffee shop
Coffee/tea in a common area
Shared microwave
Room service
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Hot springs
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
3 buildings/towers
Built in 1992
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site
Room amenities
Be entertained
26-inch LCD TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Special features
Spa
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 3:00 PM to midnight. There are hot springs open between 3:00 PM and 11:00 PM.
Dining
寿司バル イルオナイ(IL ONAI) - This sushi bar serves breakfast and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2420 for adults and JPY 1400 for children
Housekeeping is offered for an extra charge
Children & extra beds
Rollaway beds are available for JPY 4500.0 per night
Parking
Self parking costs JPY 1200 per night
Extended parking costs JPY 1200 per day
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 3:00 PM to 11:00 PM
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Guests with tattoos are not able to use the onsite public bathing facilities.
Also known as
Hotel Sonia
Hotel Sonia Otaru
Sonia Hotel
Sonia Otaru
Hotel Sonia Otaru, Hokkaido
Sonia Hotel Otaru
Hotel Sonia Otaru Hotel
Hotel Sonia Otaru Otaru
Hotel Sonia Otaru Hotel Otaru
Frequently asked questions
Does Hotel Sonia Otaru offer free cancellation for a full refund?
Yes, Hotel Sonia Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sonia Otaru?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sonia Otaru?
Yes. Self parking costs JPY 1200 per night. Extended parking costs JPY 1200 per day. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Hotel Sonia Otaru?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. Check-out time is 11 AM.
What is there to do at Hotel Sonia Otaru and nearby?
Onsite recreation at Hotel Sonia Otaru includes hot springs.
Are there restaurants at or near Hotel Sonia Otaru?
Yes, there's an onsite restaurant, 寿司バル イルオナイ(IL ONAI).
What's the area around Hotel Sonia Otaru like?
Hotel Sonia Otaru is a short 9-minute walk from Otaru Station and 2 minutes' walk from Otaru Canal. Travelers love the hotel's prime location.
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Reviews
Hotel Sonia Otaru Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.2
Location
8.6
Staff & service
8.2
Eco-friendliness
8.2
Property conditions & facilities
What guests liked
Breakfast offered a nice selection and was tasty, with many guests finding it worth the cost. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Room
Service staff
Restaurant
Breakfast
Canal
View
Onsen
Spa
Parking
Reviews
8/10 Very good
Jun 5, 2025
Simple room with good amenities.
Jojo
Jojo, 3-night trip
10/10 Exceptional
Jan 8, 2025
Good find in Otaru
It was a lovely stay for my family. I will definitely recommend this hotel.
Verified traveler
2-night trip
10/10 Exceptional
May 4, 2025
Staff was friendly and helpful, would recommend if you are planning to stay in Otaru for a day.
Adrian
Adrian, 1-night trip
10/10 Exceptional
Jun 6, 2025
Great view of the canal. Conveniently located with access to many food options within walking distance.
Kwong Meng
Kwong Meng, 1-night trip
8/10 Very good
Jan 30, 2025
Great Hotel! I wouldn't think twice about staying here again. Cafe was great & breakfast was also excellent!
Raymond
Raymond, 1-night trip
10/10 Exceptional
Feb 11, 2025
Relaxing atmosphere and helpful staff.
Kirk
Kirk, 3-night trip
10/10 Exceptional
Dec 1, 2024
Good view, friendly staff, close to anywhere.
Wendy Lai Ling
Wendy Lai Ling, 2-night trip
10/10 Exceptional
Feb 19, 2025
Great amenities, walkable to downtown. Had everything we were looking for
Michael
Michael, 2-night trip
10/10 Exceptional
Mar 3, 2025
Good location, great service. Recommend.
Ichaya
Ichaya, 1-night trip
8/10 Very good
Feb 15, 2025
Beautiful place but a little dated in the rooms and small
James
James, 2-night trip
8/10 Very good
Mar 18, 2025
Clean convenient
Wei
Wei, 3-night trip
8/10 Very good
Apr 29, 2025
It has a very good hotel breakfast. The lobby, cafe are very beautiful. But the room is seriously dated and in need of a renovation. I love the area as it is right beside the Otaru canal where I can take walk in the early morning before the tourists come.
Choy
Choy, 2-night trip
8/10 Very good
Apr 17, 2025
Good location
Good location in front of canal. And walking distance to the shopping street.
Verified traveler
1-night trip
10/10 Exceptional
Nov 28, 2024
Great location in Otaru, walking distance to the center of things in this quint little town
Philip
Philip, 2-night trip
10/10 Exceptional
Oct 19, 2024
All good. Food was great in hotel restaurant
Yuichi
Yuichi, 1-night trip
6/10 Good
Jul 27, 2025
Staff was not friendly. Got there at 2:45 and would let us check in 15 min early. Asked to help call a taxi and declined help. Good location but honestly better hotels to stay.
philip
philip, 2-night trip
8/10 Very good
Dec 27, 2024
Good
KC
KC, 1-night trip
10/10 Exceptional
Oct 3, 2024
Conveniently close with views to the Otaru canal. Onsen bath within the hotel. Parking available onsite with reasonable price.
Herman Kin Hei
Herman Kin Hei, 1-night trip
4/10 Fair
May 31, 2025
Great location. Bed was broken on arrival. No place to eat a meal in the lobby area or coffee shop. Low door frames not suitable for tall people.
THERESA
THERESA, 1-night trip
10/10 Exceptional
May 11, 2025
Whether
Aleksandr
Aleksandr, 2-night trip
8/10 Very good
Mar 23, 2025
The scenery was nice, but the sound of cars driving along the canal in the morning was quite loud. It was a shame that we could hear a lot of machinery noise. The bath was very nice, as it offered a great view. The breakfast was also quite good.
YASUYUKI
YASUYUKI, 1-night trip
8/10 Very good
Jan 30, 2025
Great but need better coffee
Overall a great hotel that we keep using . The coffee at breakfast is not good. There is a nice coffee shop attached to the hotel but does not open until 10:00
amos
amos, 3-night trip
10/10 Exceptional
Dec 25, 2024
Clean
yuchun
yuchun, 1-night trip
6/10 Good
Mar 17, 2025
The hotel is old and feels with less maintenance. Parking area not shovelled and only allow guests to park over 12pm on departure day. Staff communicate smooth and friendly; we felt paid more than how it deserves. Surrounding area is ok, walkable to all attractions and hotel room facing the canal. overall is an old and average hotel for us.
Gail
Gail, 1-night trip
6/10 Good
Jan 23, 2025
Very nice hotel, however property was surprisingly dirty on close inspection. Mold in bathroom for example, damaged furniture. While staying here i became very ill, however staff were very accomodating and area around hotel is very ideal. Lots of tourist areas and very walkable. Main issue was cleanliness of the room.