Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 10 min drive
Cincinnati-Northern Kentucky Int'l Airport (CVG) - 19 min drive
Hamilton, OH (HAO-Butler County Regional) - 33 min drive
Cincinnati Union Terminal - 4 min drive
Aronoff Center Tram Stop - 1 min walk
Richter & Phillips Tram Stop - 3 min walk
Fountain Square Tram Stop - 3 min walk
Restaurants
Bru Burger Bar - 1 min walk
Starbucks - 1 min walk
Silver Ladle - 4 min walk
First Watch - 1 min walk
Madonna's Bar & Grill - 2 min walk
About this property
21c Museum Hotel Cincinnati
21c Museum Hotel Cincinnati features a rooftop terrace and puts you within a 15-minute walk of Hard Rock Casino Cincinnati and Great American Ball Park. Guests can visit the spa to indulge in deep-tissue massages, facials, or body scrubs, and Metropole serves dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like the helpful staff and walkable location. The property is just a short walk to public transportation: Aronoff Center Tram Stop is steps away and Richter & Phillips Tram Stop is 3 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
156 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite valet parking (USD 39.00 per night; includes in/out privileges)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekend mornings 8:00 AM–1:00 PM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
Traveling with children
Children's games
Toys
Working away
24-hour business center
Computer station
Conference center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Porter/bellhop
Romance packages
Facilities
1 building/tower
Built in 1912
ATM/banking
Rooftop terrace
24-hour fitness center
Full-service spa
Massage/treatment rooms
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Assistive listening devices available
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Bathrobes
Iron/ironing board
Sleep well
Turndown service
Alarm clock
Premium bedding
Free rollaway/extra bed
Freshen up
Designer toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
Dining
Metropole - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 5 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person
Renovations and closures
This property is closed from November 17 2024 to November 18 2024 (dates subject to change).
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Valet parking costs USD 39.00 per night with in/out privileges
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
21c Cincinnati
21c Hotel Museum
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21c Museum Hotel Cincinnati
Cincinnati 21c
Hotel 21c Cincinnati
Hotel Museum
Hotel Museum Cincinnati
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Hotel 21c Museum Hotel Cincinnati - Mgallery
21c Museum Hotel Cincinnati Mgallery
21c Museum Cincinnati Mgallery
21c Museum Mgallery
21c Museum Hotel Cincinnati - Mgallery Cincinnati
21c Museum Hotel Cincinnati
21c Museum Hotel Mgallery
21c Museum Cincinnati Mgallery
21c Museum Cincinnati
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21c Museum Hotel Cincinnati Cincinnati
21c Museum Hotel Cincinnati Hotel Cincinnati
Frequently asked questions
Is 21c Museum Hotel Cincinnati currently open?
This property is closed from November 17 2024 to November 18 2024 (dates subject to change).
Does 21c Museum Hotel Cincinnati offer free cancellation for a full refund?
Yes, 21c Museum Hotel Cincinnati does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at 21c Museum Hotel Cincinnati?
Yes, pets are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at 21c Museum Hotel Cincinnati?
Yes. Valet parking costs USD 39.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at 21c Museum Hotel Cincinnati?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at 21c Museum Hotel Cincinnati?
No, this hotel doesn't have a casino, but Hard Rock Casino Cincinnati (11-min walk) and Turfway Park Racing & Gaming (15-min drive) are both nearby.
What is there to do at 21c Museum Hotel Cincinnati and nearby?
21c Museum Hotel Cincinnati has a spa and a 24-hour fitness center.
Are there restaurants at or near 21c Museum Hotel Cincinnati?
Yes, there's an onsite restaurant, Metropole.
What's the area around 21c Museum Hotel Cincinnati like?
21c Museum Hotel Cincinnati is in Downtown Cincinnati, a short 1-minute walk from Aronoff Center Tram Stop and 11 minutes' walk from Hard Rock Casino Cincinnati. Travelers say the area is walkable and good for shopping.
21c Museum Hotel Cincinnati Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 16, 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Good experience overall. Interesting concept for a hotel. However, both of my lights flickered the entire evening. But excellent room service and prompt front desk assistance.
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Cynthia
Cynthia, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 9, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 6, 2024
Loved the hotel room and the location. Service was good. There were lots of homeless people around the area and it felt a bit unsafe.
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Latosha
Latosha, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 27, 2024
Jeremy
Jeremy, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
Missing key elements during our stay!
The front desk person was friendly but didn’t tell us about the water in the room and the refill area. We needed waters Friday night and all we were told was that they were out.
We only had a bed sheet our first night. We froze. I asked for a comforter for the second night. Not exactly worth the price of what we paid for our stay.
sandi
sandi, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2024
Rhonda
Rhonda, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 30, 2024
Devon
Devon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Christina
Christina, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Sep 29, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2024
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Preston
Preston, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Ahmed
Ahmed, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 23, 2024
Lindsay
Lindsay, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 22, 2024
We were staying just one night for a ball game. The staff was very friendly and helpful. The young lady at the desk did a great job at welcoming us and giving us good suggestions for food. I had requested a room with a view and on a high level. They definitely came through. We had the 10th floor and a great view of the city. My only complaint, and I don't even know if it is fixable, is the windows. There is a barrier window to cover the original window and it has collected a lot of cobwebs and dust. I only noticed because I was taking a picture. If that is the only downside, I think that's speaks well for this hotel. It was a great stay and I will for sure return.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Cole
Cole, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Darrian
Darrian, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 13, 2024
Overall uncomfortable. No light blocking window treatments……several outside lights filtering in ALL night. Very uncomfortable bed, Unable to get good sleep. Hilton properties used to have decent properties….. I’m not so sure anymore
Keith
Keith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Heather
Heather, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 3, 2024
Barbara
Barbara, 2-night trip
Verified Hotels.com guest review
6/10 Good
Sep 1, 2024
Room was pretty dusty and cobwebs up near the bed. Near elevator smelled like the hotel was a smoking hotel. Staff in my personal opinion should be more professionally dressed. Also I understand on paying or securing an incidental fee but I was charged NOT pending for my stay on the day we checked in what the cost should be but then after we departed their was a charge for $600+ after I was already charged $450+ the $600+ is showing pending however this should not be actually charged but now that $600+ is marked on my acct so I can not use that $600+ money u til it is credited back from the hotel this is the wrong way of doing business if this part is for incidental then you should only pending the $100 per day we stayed 1 night! This is 100% wrong on how you do business! I will not be staying at 21c again it’s the little things that matter.
Toni
Toni, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Aug 26, 2024
The AC didn’t work and had to have a man come in room@ 10 pm to address that.
The sink was leaking / dripping.
The shower head didn’t have option to adjust water pressure. It was so hard and made the shower painful.
The walls in hallways were dirty and very scuffed up. Not at all the experience I was expecting. Especially for the price.
Very dissatisfied
Jane
Jane, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Aug 20, 2024
For 4.5 star rated hotel, I expected better than that. Furnitures were outdated and dusty, and carpet was dirty and needed to be replaced. Lack of basic toiletries. Smelled and felt like 2 star motel. For the money I spent, it was not worth it. I regretted the minute I walked into the room. I ordered ribeye steak to my room, it arrived cold and dry. It had bad smell and felt like i was chewing on a rubber. I had to spit out. I spoke to the front desk about this terrible experience, no one followed up on it. Do not waste your money.