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The Cumberland Boutique Hotel

2.5 star property
Xinjiekou hotel in city center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cumberland Boutique Hotel

Premium bedding, minibar, in-room safe, desk
Exterior
Reception
TV
TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry facilities
    Laundry facilities
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Free parking
    Free parking
  • Free WiFi
    Free WiFi
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • Fitness center
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 614 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 850 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 581 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, minibar, in-room safe, desk

Deluxe Suite

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room

Premium bedding, minibar, in-room safe, desk

Business Room

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Free bottled water
  • 614 sq ft
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
No 102 Zhongshan Road, Xuanwu District, Nanjing, Jiangsu, 210005

What's nearby

  • Nanjing University - 8 min walk - 0.7 km
  • Nanjing Presidential Palace - 14 min walk - 1.2 km
  • Temple of Confucius - 3 min drive - 3.5 km
  • Xuanwu Lake Park - 4 min drive - 3.1 km
  • Nanjing Massacre Memorial Hall - 5 min drive - 5.0 km

Getting around

  • Nanjing (NKG-Lukou Intl.) - 37 min drive
  • Nanjing Zhonghuamen Station - 13 min drive
  • Nanjing (NKJ-Nanjing Rail Station) - 19 min drive
  • Nanjing South Station - 20 min drive
  • Daxinggong Station - 9 min walk
  • Xinjiekou Station - 11 min walk
  • Fuqiao Station - 14 min walk

Restaurants

  • ‪雅宴精致涮涮锅 - ‬1 min walk
  • ‪大蔬无界 - ‬3 min walk
  • ‪Cafe de Coral - ‬1 min walk
  • ‪布歌东京 Mvuke Tokyo - ‬2 min walk
  • ‪麻辣诱惑 - ‬2 min walk

About this property

The Cumberland Boutique Hotel

Located near a train station, The Cumberland Boutique Hotel is a great choice for a stay in Nanjing. Guests can visit the fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. The property is just a short walk to public transportation: Daxinggong Station is 9 minutes and Xinjiekou Station is 11 minutes.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 300 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 24-hour room service

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Children & extra beds

  • Rollaway beds are available for CNY 160.0 per night

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Cumberland Boutique
Cumberland Boutique Hotel
Cumberland Boutique Hotel Nanjing
Cumberland Boutique Nanjing
The Cumberland Hotel Nanjing
The Cumberland Boutique Hotel Hotel
The Cumberland Boutique Hotel Nanjing
The Cumberland Boutique Hotel Hotel Nanjing

Frequently asked questions

Does The Cumberland Boutique Hotel offer free cancellation for a full refund?
Yes, The Cumberland Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Cumberland Boutique Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Cumberland Boutique Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Cumberland Boutique Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at The Cumberland Boutique Hotel and nearby?
Maintain your daily exercise routine at the gym.
What's the area around The Cumberland Boutique Hotel like?
The Cumberland Boutique Hotel is in Xinjiekou, a short 9-minute walk from Daxinggong Station and 8 minutes' walk from Nanjing University.

Reviews

8.0

Very Good

8.0/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Good

Housekeeping - Need to improve
The front desk staff had been helpful during our 1 week stay. The staff was kind to advise my daughter with her online purchase-delivery. The hotel location was good, closes to train stations and malls. The only disappointing was the house keeping.. half the time I was wondering did they actually clean the room or not. There was this bottle cap on the floor when I first checked in, and it was still on the floor when we checked out a week later. That didnt bother me that much thinking she / they could have missed it until the time I realized the cushion and the pillows on the bed was in the same position as I had left them in the morning! So I really do not know what kind of house-keeping they do. The bathroom wasnt well maintained, stained and moldy.
May, 6-night family trip
Verified Hotels.com guest review

8/10 Very Good

Geat Value for Money
Great location, room size is good. Convenient and easy access.
David, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Very tired hotel - taken a battering over the years and could do with a refurb. Great location and value though.
4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

It is very nice hotel. Room is spacious and clean. It is very convenient because it next to subway. People are very friendly and helpful. I definitely recommend it.
2-night family trip
Verified Expedia guest review

8/10 Very Good

5 days in The Cumberland Boutique Hotel
Located at a convenience place with lots of good food. Easy to move around. Rooms are comfortable, and customer services are good too.
Chee Huong, 5-night trip
Verified Hotels.com guest review

6/10 Good

Though the hotel is OK you need to keep the following in mind 1 Room was very smokey 2 No English channels on the TV 3 Internet not the greatest 4 Room was not very clean especially the bathroom (I had to clean it myself) old shower Gel residue on the lower tiles 5 Could never figure out how to turn the heat down 6 Cigarette burns on most of the seats and the couch in our room 7 Floor tiles were badly stained The Good Stuff 1 The staff were amazing 2 The cleaning staff were amazing 3 The location was just amazing 4 The door guys were amazing 5 Nanjing was just amazing The hotel just needs to be refreshed majorly for westerners. Not having an english speaking tv channel was tough because our hotel in Shanghai had 2. Thanks for a great stay.
10-night family trip
Verified Expedia guest review

8/10 Very Good

nice
Good location, clean, warm water doesn't last very long if you shower.
Jiachen, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Good location, clean rooms, poor service
Good location in the city center. Not very good service at check-in, staff not friendly. Room clean and comfortable but a bit run down.
Charles, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good location and friendly staff. Mattresses were hard and uncomfortable
Yee, 4-night family trip
Verified Hotels.com guest review

6/10 Good

I was given floor 13 but not advised to press T when using the lift I was very tired on 2nd day and I was rushing to my room for a good rest but I had to rush down to reception because door locked out .
2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Good
Amazing
YANG, 2-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Comfortable, central, friendly staff. Middle lift a tad dodgy
3-night trip
Verified Expedia guest review

6/10 Good

It's an apartment-hotel style. Probbaly more suited to business stay (hence the huge desk in the room). Hot water limited to "20 minutes" (!!). The breakfast was so-so.
Verified Hotels.com guest review

6/10 Good

Varying factors of good and bad
First of all, for the price and the size of the room, it is extremely worth the price. Location is near shopping Malls and 10-15mins away from MRT station. Receptionists are basically friendly and speaks both English and Mandarin. Advanced booking of taxi can be done over the counter. However, I am not sure about the cleanliness. My worn indoor slippers were never changed. There were signs of forgetfulness like omitting to wash cups or forgot to change toilet floor maps etc. There are varying standards of service. While Receptionists were friendly, the IT Technicians were not so technical savvy and good at problem solving. While I could not connect to my internet, the technician changed wiring and router and it still didn’t work. In the end, he told me no solution and seems to want me to take the issue in my stride, until I prompt him for a second opinion and the next day another technician told me that my access to overseas websites is blocked. While I ask the housekeeper on how to on the heater, she looked very unfriendly. I felt my room was without aircon for days although I didn’t mind too much since it is cold these few days. I didn’t like the shopping around me. All expensive stuff and the mrt station is still quite a walk away. But the location of the metro station 新街口 is still convenient to places of interest such as Confucius temple. The rating of this hotel would be subjective, depending on one’s preferences and priorities.
evonne, 3-night trip
Verified Expedia guest review

8/10 Very Good

Narumon, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location. Nice clean Rooms
Good location, nice rooms comfortable beds, helpful friendly staff
Emily, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

Very roomy. Excellent location. Close to Subway. A Starbucks just cross the street. Room has a full-size business desk, perfect for me on a business trip. Would be superior if better in-room instant coffee is provided. Overall very happy.
3-night trip
Verified Expedia guest review

10/10 Exceptional

Ming Chu, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

This hotel was great! The room was very nice and clean! Housekeeping did come in the middle of the night for no reason trying to fix the air but I never called for the air to be fixed because it work that was strange.
2-night trip
Verified Expedia guest review

6/10 Good

Great location & room size but lacking basics.
The hotel is in a great location and the room was a generous size for our party of 3. However insufficient towels/bottled water etc were supplied for the occupants (providing at least 3 towels for 3 booked adults would surely be hotels-101) & we had to wait ages at reception to request these on consecutive days. Staff appeared to indicate we were making unnecessary requests (do they share their bath towels?!) We were allocated a smoking room despite requesting non-smoking, cleaning of the room was minimal/non-existent & the hotel lifts were unbelievably slow, had to allow 5 - 10 additional minutes to get to/from our 26th floor room. Would consider booking again only for the location & room size.
Sarah, 3-night trip
Verified Expedia guest review

8/10 Very Good

Located off of the metro in a good location
Overall our experience was pleasant. The hotel staff did not speak much if any English and often went off to help other guests while serving you. Multi-tasking at its worst.
Lee-Ann, 2-night business trip
Verified Expedia guest review

8/10 Very Good

Good downtown hotel
• The Cumberland Boutique Hotel website's claim to be located only two minutes walk to the nearest metro train station is little ambitious, but it's close enough. • The Blue Frog Bar & Grill restaurant is located within the hotel, and they make excellent coffee. They're also very friendly, but in the evening it transforms into a raucous bar . . . depending on your circumstances this could be good or bad. • The nearby branch of the 'Element Fresh' restaurant chain offers higher quality cuisine in a more spacious and relaxed atmosphere than the Blue Frog, with tables spilling out onto Zhongshan Road.
Verified Expedia guest review

8/10 Very Good

Good Location
Fantastic location, close to many sightseers, shopping and good local food. The shower is mouldy and carpet in the room was extremely dirty which need to be replace, and TV was broken too. Staff were friendly and helpful. By the way, air conditioning was turned off in April???
Verified Hotels.com guest review

8/10 Very Good

Convenient hotel in town
Pretty comfortable stay as the location is convenient for dining and sight seeing as well as shopping.
Verified Hotels.com guest review