We stayed at the rising dragon for 4 nights and the staff were excellent. They gave us a room on a higher floor upon request to reduce noise and it was so quiet! They also gave lots of info for tours and how to get to Ha Long Bay. They allowed us to store our large bags there while we went on a 2 day trip to Ha Long Bay. The location is close to everything in old town and make walking feasible to the outdoor sites as well. Bed was comfortable with lots of pillows, AC was great, and shower was nice too.