The interior of the hotel is renovated, which is nice (except for the uncomfortable sofas and seating), but the entire exterior is falling apart. The Nordic bath area is very old- chipped times, dirty pools, old cracked concrete, and to boot there is no signage indicating what bath is what temperature. We imagines spending all day at the baths, and ended up only there for 1 hour as it was just so disappointing. The balconies are grimey, and for some reason guests aren’t permitted on the decks that overlook the lake. Dinner was mediocre at best at Chais58, the steak was extremely tough, and my entire meal arrived cold. The buffet breakfast was good, however prepare to wait in line for 15-20 mins to get a table.
I also received 2 treatments at Amerispa, the massage was ok, but the facial was very disappointing- I just got a face wash, a mask (which the girl left me along for 10 minutes) and then some moisturizer to finish- not worth the time or money. The exterior images on the website have been photoshopped- so quell your expectations!