Does Riad Viva offer free cancellation for a full refund?

Yes, Riad Viva does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is airport shuttle service offered by Riad Viva?

Yes, a shuttle from the airport to the hotel is available. The charge is MAD 220 per vehicle.

What are the check-in and check-out times at Riad Viva?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Riad Viva?

No, this riad doesn't have a casino, but Le Grand Casino de La Mamounia (16-min walk) and Casino de Marrakech (4-min drive) are both nearby.

What is there to do at Riad Viva and nearby?

Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Riad Viva also has a steam room and a garden.

Are there restaurants at or near Riad Viva?

Yes, there's an onsite restaurant.

What's the area around Riad Viva like?

Riad Viva is in Mechouar-Kasbah, a short 17-minute walk from Jemaa el-Fnaa and 12 minutes' walk from Koutoubia Mosque.

Riad Viva, Marrakech: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jan 10, 2025

Central for most of Marrakesh city everything is walkable. Hotel was clean and quite considering how load the city can be. Very helpful staff

Daryl, 1-night trip

6/10 Good

May 6, 2024

I stayed in Marrakech for 9 days and at three Riads. This was the most disappointing stay. The staff met us for our airport transfer and just said, “follow me” no hello, no checking to see who we were. Just took off at an abrupt pace with no offer to help with our bags. We travelled light (just backpacks and one carry on suitcase) but still struggled to keep up in the heat with our bags following the staff through the twisting alleyways. We were asked to pay as soon as we arrived, they told us the card reader was only for larger payments (our total was over 100 euros) and we needed to pay in cash immediately. We didn’t have enough so out we went to get more from the atm. When we returned, they had no change and asked us to go out and get more to pay the next day. Our room was fine, if a bit lacking. Two towels for showering but no hand towels or wash clothes. The whole area is under construction and everything was dusty. The staff showing us the room turned on the light for us, it flickered and kept going out so she just turned it off and then left. The rooftop was a nice place to relax and the morning we left another staff offered us a light breakfast before we had to depart which was a nice touch. Overall, I wouldn’t stay here again. It felt dated, impersonal, and like we were an inconvenience for being there. If you’re on a budget and just need a place to sleep this will suffice. If you’re looking for an enjoyable stay, consider other Riads.

Courtney, 1-night trip

10/10 Exceptional

Nov 14, 2022

Excellent week-end prolongé au Riad Viva

Nous avons passé un week-end prolongé à Marrakech entre amis et nous avons choisi pour la 2eme fois le Riad Viva. L’accueil est toujours aussi agréable et le personnel bienveillant et toujours prompt à satisfaire nos demandes. L’emplacement du Riad est parfait, très jolie vue sur le jardin de la Mamounia depuis la terrasse, à qq minutes à pied des souks… Nous le recommandons 👍

Manuela, 3-night trip

10/10 Exceptional

Sep 10, 2022

Le cadre intérieur et l'accueil par le responsable.

Yves, 3-night trip

10/10 Exceptional

Nov 1, 2021

I'll be back

Hotel is in a prime location in Medina in a historic building. The staff were utmost accommodating and helpfull. The surroundings fairly quiet.

Lubos, 3-night trip

10/10 Exceptional

Jul 17, 2019

Séjour agréable

Accueil chaleureux et très souriant. Le Riad est très beau, propre et petit dejeuner bon et copieux. Bonne localisation, tout se fait à pied. Très belle terrasse et petite piscine agréable pour se rafraichir. A savoir : le riad se situe dans une zone pseudo piétonne (pas de possibilité de deposer les bagages au pied du Riad). Le parking public payant est à 5 min a pied.

1-night trip

8/10 Very good

Apr 19, 2019

This is classic Morocco. You walk down alleys in the Medina to a traditional door with a small sign. Once you step inside, you are in a traditional home, complete with tiled central courtyard open to the skies (they have a roof that closes over) and a central fountain. My room was off the courtyard with a wooden grill over the window and shutters on the inside for privacy. It was a very quiet place, clean and comfortable. I had a glass of wine by the fountain and had a traditional dinner of Moroccan salads and lemon chicken tagine for dinner. (Breakfast was a banana because I don't eat wheat.) They arranged for a taxi to the airport. The driver arrived on time and walked me back out of the alleys. The airport is about 15 minutes away. The taxi, dinner and drinks must be paid for in cash. They accepted dollars, euros and dirhams. When it came time to run the credit card for the room, the machine wasn’t working. I was prepared to pay cash, but the attendant wildly miscalculated the exchange rate (over $20) and would not acknowledge his error. Finally, we were saved when the machine started working.

SusieQMom, 1-night trip

10/10 Exceptional

Apr 14, 2019

Personnel super sympa et emplacement calme à 15 min à pied de l’an place Jamaa El Fna. Top!

2-night trip

8/10 Very good

Jan 29, 2019

Very friendly and beautiful Riad, staff great, on site Hamam and massage highly recommended, breakfast tasty and useful though only continental. Nothing too much trouble for them, only downside is location is slightly concerning down a dead end alley which late at night can feel uncomfortable, though we experienced no real issues just one instance of begging.

3-night trip

8/10 Very good

Jan 26, 2019

Service van het Riad was goed. Medewerkers regelen taxi’s of tuctuc. Alles in overleg is mogelijk.

4-night trip

8/10 Very good

May 2, 2018

Beau ryad bien placé dans la Médina.

Agréable séjour dans cet hôtel : personnel prévenant et efficace. Terrasse avec une très jolie vue sur les jardins de l'hôtel Mamounia. Bon petit déjeuner et repas de bonne qualité. Wifi qui fonctionne très bien. Proximité des tombeaux saadiens, de la place et des souks. A recommander.

gwen, 2-night trip

8/10 Very good

Nov 23, 2016

Beautiful riad but hard to get to

Beautiful. Great service. Only a bit of a walk from the medina gate.

8/10 Very good

Jul 28, 2016

Nice riad that offers value for money

Very nice riad in a good location that offers good value for money. Only let down was the breakfest the day of departure. We checked out early and we told that they would have a small breakfest ready. It was indeed small and much less than the day before. The guy at the riad did not care much and just replied that the shops were not open..

10/10 Exceptional

May 29, 2016

Ein Rias zum Wohlfühlen

Wir verbrachten 6 Tage im Rias Viva und unsere Erwartungen wurden nicht enttäuscht. Das Riad ist der hübsch, gepflegt und mit viel Liebe gestaltet. Das Personal war immer hilfsbereit und freundlich, die Massage bei Amal war sehr gut und ist nur zu empfehlen. Auch der kleine Pool, der vor allem unsere Tochter ( 8 Jahre) sehr gefallen hat und der in einem Riad nicht Gang und Gäbe ist, war immer für eine Erfrischung willkommen. Das Riad liegt in einer ruhigen Seitenstraße am Rande der Medina und dennoch sind alle Sehenswürdigkeiten gut zu Fuß zu erreichen. Obwohl unser Zimmer im Erdgeschoß lag, habe ich es nie als laut empfunden. Im Gegenteil, ich fand es sehr schön, nicht in der Anonymität eines großen Hotels zu wohnen, sondern Teil einer kleinen Gemeinschaft des Riads und seiner Nachbarschaft zu sein. Wir werden bestimmt nicht das letzte mal im Riad Viva gewesen sein.

10/10 Exceptional

Mar 6, 2016

Preis/Leistung bestens

Sofort wieder würde ich das Viva buchen. Alle Mitarbeiter sind hilfsbereit und sehr freundlich. Die Lage ist für die wesentlichen Sehenswürdigkeiten ideal. Lassen Sie sich abholen. Das erste Mal dorthinzufinden ist eine Herausforderung. Das Frühstück auf der Dachterasse ab 8.00 Uhr lässt wenig Wünsche offen (kein Buffet). Amal und Yusuf sind besonders zuvorkommend. Gute Mitarbeiterauswahl!

10/10 Exceptional

Mar 4, 2016

Sehr gute Location für Marrakech!

Yusuf ist sein eigentlicher Name, für Deutsche nennt er sich Joseph, für Spanier Jose,...er begrüßt den Gast mit einer Ruhe und Freundlichkeit, die ihresgleichen sucht. Er ist nicht nur für die Rezeption zuständig sondern serviert einem auch das wundervolle Frühstück auf der Dachterasse. Lassen Sie sich vom Flughafen abholen, das Riad ist nicht leicht zu finden. An der Einrichtung fällt die Liebe zum Detail auf. Auf der Dachterasse sind auch einige Liegen und ein Pool. Die Aussicht ist auch den Garten des besten Hotels Marrakechs: La Mamounia. Unbedingt mal hingehen! Keine kurze Hose, keine Turnschuhe also fein anziehen. Wenn es das Budget hergigt, empfehle ich das Mittagsbuffet am Pool dieses Luxushotels. Ein Traum an Auswahl und Qualität. Es besteht die Gefahr zu viel zu essen. Der Preis ist mit knapp 70 Euro happig. Man lebt nur einmal. 12.30 bis 15.30 mit Wifi Code. Beim Riad Viva kann man nichts falsch machen. Nicht mehr weiter suchen - einfach Buchen!

8/10 Very good

Dec 31, 2015

Very nice riad in the middle of medina. Good place to stay to visit the city.

10/10 Exceptional

Dec 26, 2015

Riad Viva Recommendation

This Riad is perfect for stay more than one day in Marrakech. The location is perfect. Everything is near. The people in the Riad are very kind. They answer all of your questions. The terrase is perfect to take the sun. The room was amazing with many facilities.

10/10 Exceptional

Nov 16, 2015

bezauberndes neues Riad

Wir waren 2 Freundinnen und haben uns gefühlt wie in 1001 Nacht. Eintauchen in eine andere Kultur, sehr freundliches Personal, hervorragendes Essen, selbst eine spontane Massage war möglich. Alles war sehr sauber und gepflegt. Ich kann das Riad nur weiterempfehlen und werde ganz bestimmt zurück kommen.

8/10 Very good

Oct 30, 2015

Riad Viva rekommenderas!

Vi bodde 3 tjejer i oktober 2015 på Riad viva en natt. Det låg lite krångligt till, men man kände att man fick ta del av det riktiga Marrakech när man promenerade genom det vindlade gränderna som ledde till den vackra oas som är Riad Viva. Vi fick ett varmt bemötande av personalen som hjälpte till med mycket, och de dukade upp en mysig autentisk marockansk middag, med bland det godaste vi åt under hela resan. På det hela var Riad Viva otroligt vackert, välkomnande och inspirerande.

8/10 Very good

Oct 12, 2015

Very nice Riad, Convenient, Great Service and Food

Like most Riads in the Medina, you walk through narrow, dirty streets and then enter a doorway into a beautiful, charming oasis. The staff is very friendly and helpful. Breakfast is typical for the area- very good, but too much food. We had ours on the lovely roof top overlooking the most expensive hotel and garden in Marrakech. Though a few steps away from the main square of the Medina, it was a welcome respite from the hustle and bustle of being in the very center at the end of the day. The first night in Morocco, we decided to eat at the Riad instead of dealing with finding a suitable restaurant and it was definitely worth it. We are vegetarians and the food was marvelous!

10/10 Exceptional

Oct 10, 2015

Idyllic Riad, great location, first class service

Just came back from staying at the Riad Viva. This was my second stay and what brought me back was the beautiful roof terrace, great rooms all of which are decorated and furnished in an authentic Moroccan style, and excellent staff - especially Rahal - nothing was too much trouble for him and he really made my stay a memorable one. Thinking about going back a third time - that's how good it is.

10/10 Exceptional

Sep 10, 2015

Stunning Riad and amazing staff

My mum and I stayed for 4 nights in this wonderful Riad. Just on the outskirts of the medina, it was an ideal location for walking everywhere. It was a lovely neighbourhood and everyone was so friendly! The Riad itself was beautiful and just what you needed to rest up after the hectic hustle and bustle. We were welcomed in and made to feel at ease. Nothing was too much trouble and they treated us so well. All the staff were wonderful and so friendly. Amal gave me a massage and pedicure and was so kind. We didn't want to leave! Especially not from the terrace where we enjoyed sitting by the pool, listening to the birds and having food brought to us. It was a delightful holiday and i would thoroughly recommend this Riad!

10/10 Exceptional

Sep 5, 2015

Riad Viva

This place was very welcoming and comfortable. Our room was attractive, clean and spacious. The staff were very helpful and the cooking class was a great way to spend an afternoon. I highly recommend this lovely riad.

10/10 Exceptional

Jun 12, 2015

Charming respite, close to main market

We transferred to this riad for our last evening in Marrakech and am so glad we did. The walk to the main market was less than 10 minutes and we felt safe walking even at night. While our room was fairly small, the service was exceptional. The rooftop terrace, complete with a pool and lounge chairs were the perfect end to our holiday. The breakfast included fruit and yogurt in addition to breads and jams, which was a welcome addition. The staff went above and beyond to assist when we were faced with the bag handlers strike in Spain and sought cargo options for our luggage.

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Does Riad Viva offer free cancellation for a full refund?

Is there a pool at Riad Viva?

Are pets allowed at Riad Viva?

Is airport shuttle service offered by Riad Viva?

What are the check-in and check-out times at Riad Viva?

Is there an onsite casino at Riad Viva?

What is there to do at Riad Viva and nearby?

Are there restaurants at or near Riad Viva?

What's the area around Riad Viva like?