Buen hotel, me gustaría que hubiera más diversidad de comida como ceviches
Sandra
2 晚旅行
10/10
En general es un excelente hotel, resalto la amabilidad y el buen servicio de todo el personal. Las habitaciones son muy cómodas y la limpieza óptima, la comida en los restaurantes es variada y muy rica. La playa privada y las tres diferentes piscina ofrecen un lugar ideal para el descanso. Recomiendo este hotel el 100%. Nos hemos hospedado varias veces aquí y siempre hemos disfrutado de unas excelentes vacaciones. Muchas gracias!
ILEANA
1 晚家庭旅遊
6/10
Le falta mantenimiento las habitaciones
Patricia
4 晚旅行
10/10
viagem em família com trigêmeos de um ano, o hotel nos atendeu muito bem, inclusive deu atendimento médico rapidamente a um dos bebês que teve um incidente pequeno com um cão do hotel. Comida muito boa em todos os restaurantes, atendimento excelente inclusive com os bebês, e a limpeza foi ótima nos quartos que utilizamos. voltaria tranquilamente muitas vezes!
真實旅客
10 晚家庭旅遊
10/10
Espectacular
Katherine
2 晚旅行
8/10
Friendly staff. Loved how clean the property was. Well maintained. Loved seeing after every meal the cleaning process started. Done well ! Beach clean and safe. Security always around. Well lit at night. Lots of birds and palm trees. Loved the quiet adult only pool. Nice jazz music at breakfast and in the main desk sitting area. Highly recommend this all inclusive resort.
Natalia
7 晚家庭旅遊
4/10
The pool and grounds are well kept the pools are warm abd most interaction with workers were good thats the good
Italian restuarant dont represent italy
The steakhouse dont represent colombia
The seafood is good
The buffet breakfast good amount of choice
Lunch not as much choices
One dinner at buffet first night was good
That is the ok
Now for the bad
4 of 5 all came down with virus
Mine lasted 7 days with visit to clinic
2 others still have symptoms darreaha.
On feb 14 we celebrated our 25th anniversity at steak house the waiter took our orders i ordered 2 mains we ordered wine the wine never came my 2nd dish never came we told him the drink came my 2nd dish again never came he stood my kitchen looking at me i waved to him 2 times never came i asked for supervisor she came i was upset but my spanish is not that good she chose to speak to my wife she didnt seem to want to hear me i feel there is no reason to forget 2 x and ignore my waves so i find this petdon to be a racist never came to say sorry or nothing the supervise brang rhe cake asked if anything she could do she said i bring you wine find but its included so nothing extra my berf id she didnt say anything to waiter totally no excuse on both of them cake and decorations wete not free cake was not fresh it was frozen when i cut it i taught it was ice cream. Two more thinks
Breakfast served at 7 but food is already out at 630 if not earlier also what ever is not eaten they wrap up and put out next day so i suggest you
Agostino
7 晚家庭旅遊
10/10
Dani
5 晚旅行
6/10
The food was extremely limited and overall not appetizing.
The reserved restaurants should all be in an enclosed space. Keep the animals off the dining areas at least. Cats and dogs were everywhere. The property needs more staff that can communicate in English. And keep the adult pools open later than 5pm. Add a disco or club on the premise for dancing.
Kathia
7 晚好友同遊
2/10
No air in lobby, open roof so when it rains you have to run to get some coverage. No ac in the bathrooms, insects ALL OVER THE PLACE. Food was good overall, staff not so friendly as much as the waiters. All rooms are muggy, feeling wet and congested. I wouldn’t recommend this place at all. I rather pay for food and stay at a cleaner nicer place.
Jessica
4 晚家庭旅遊
10/10
DEICCY
4 晚家庭旅遊
10/10
Quiero destacar el excelente servicio y atención de todo el personal del hotel, se aprecia una cultura de atención al huésped caracterizada por el compromiso y amabilidad de los empleados.
真實旅客
1 晚家庭旅遊
8/10
Uriel
3 晚旅行
10/10
We loved the hotel and the service, the only thing I would like is that you to fix the floors around the pools, they are raised and it is dangerous for children who play around with the wet floor, my daughter tripped and haired her foot.
ivonne
4 晚家庭旅遊
10/10
Great staff.
Placido
4 晚家庭旅遊
10/10
Wonderful place, lots of wildlife. The hotel is super clean, the beach is beautiful. The food is ok. The staff is kind, friendly, helpful. We had a great time.
Diana
3 晚家庭旅遊
10/10
Se ocupan remodelar las habitaciónes
Antonio
5 晚旅行
4/10
emmanuel
9 晚旅行
10/10
The property was beautifully landscaped, the staff was friendly and the rooms were clean and comfortable. There were cats and dogs (birds,iguanas, crabs and a snake!) on property but they seemed healthy and well cared for. The food and drinks were good and a lot of variety.
真實旅客
5 晚家庭旅遊
8/10
Está semana fue muy placentera, no tuvimos la necesidad de salir, el hotel nos ofrecía lo necesario, la comida y las bebidas muy buenas, las habitación súper cómodas.
Lina
3 晚家庭旅遊
4/10
Rooms are outdated and not well decorated. Restaurant had very limited selections and they weren’t great. Only one bar. Room key stopped working four times and had to be reset. Dogs everywhere, including buffet. Dog poop on beach. Entertainment was sporadic. No beach activities. Pool tiles missing. Staff was exemplary.
Stephanie Laura McCravey
6 晚旅行
10/10
Rachelle
6 晚旅行
6/10
The property is just another resort. Nothing really stands out. I didn’t like the fact that the beach is dirty and the smell around the common areas was terrible.
JULIO
3 晚好友同遊
10/10
Muy bien en general
José
3 晚旅行
8/10
Staff are very friendly, great service, great food. Very beautiful property but needs a lot of maintenance, many areas are showing lack of maintenance and it’s sad be aside for what I heard the property is not old.