Mixed Experience....
We recently stayed at the Westin Playa Bonita for two nights. While the setting and amenities were generally good, a few aspects of the stay were disappointing. The hotel felt quite crowded, and we had issues with the dining options – they were very limited, and the few choices available were always full, making it difficult to find a meal without hassle.
The pool area left a lot to be desired as well. The towel service was quite poor, as they often didn’t have clean, dry towels on hand, and it took a bit of back-and-forth with staff just to get towels for my family. It was frustrating to have to negotiate for something that should have been readily available.
On the positive side, the bar service in the lobby was exceptional. The staff was attentive and friendly, providing five-star service that really stood out and made the evenings enjoyable.
Overall, the hotel could improve in some areas, especially with dining and poolside service, but we appreciated the great bar experience in the lobby.