Staff members' language skill is terrible. Most of them can't communicate in English and can't even understand a very simple question. If you stay for three nights, your room will not be cleaned for the second day. On the third day they said they would clean but who knows they didn't make my bed! They didn't supply coffee or tea bags the next day and we had to ask for them! They also charged us City Tax even though we only stayed for three nights and paid less than ten thousand yens.
HSIUHWA
HSIUHWA,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2019年1月7日
人員很親切,最近在推行環保政策所以會不主動更換毛巾以外的免洗用品。
真實旅客
5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年12月16日
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年10月3日
Overall is good~~
the hotel is just next to the subway which is very good.
the most unsatisfied item is the space of the room is very small. Not suggested for family trip.
The location and transportation of Ark Hotel are very convenience. The hotel is very close to Omiya station of Hankyu line and Shijo Omiya station of Randen.
Omiya station is one of the popular Hankyu line station next to the popular and crowded Kawaramachi station.
The staff in the hotel is very nice and professional. They can take care of you during your stay. You may try the buffet breakfast in hotel.
Mike
Mike,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017年11月21日
地點極佳的住宿
整體亦算滿意!如室內暖氣能夠調校更理想。温度低些少比較舒服……或是日本人較為怕冷。
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2017年10月18日
Lee
Lee,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2017年10月16日
早餐豐富.交通便利,很近巴士/電車站只需步行2分鐘.
真實旅客
1 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2017年10月16日
床太軟,職員友善
真實旅客
2 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2017年10月16日
chihchien
chihchien,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2017年10月16日
Chih yen
Chih yen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2017年10月7日
Li Wen
Hotels.com 真實旅客評語
8/10 非常好
2017年9月27日
cheaper price to stay in good hotel
Good: near convenience stores, staff are helpful and kind, clean room.
Bad: it is difficult to open two baggages due to the room is small.