Our stay was quite disappointing. While the property is quite attractive and the location by the train was great for an early train departure, the bed was hard, the shower lukewarm at best, and the wifi barely functional (only e-mail worked.) All stuff I wouldn’t really complain about at a lower price point, but this place is priced at the higher end for the location, and I expected better.
Most disappointing to me, however, was how unhelpful and unaccommodating the front desk staff was. (Unusual for Peru.) The main reason we booked this hotel was because we had a very early (6:10am) train to Manchu Piccu, and staying at this location was going to buy us a little more time for sleeping. I was very surprised that the hotel didn’t provide breakfast before the train, because literally every other place we stayed at in Peru had early breakfast available for folks who were setting off on early tours. It’s very very common, even at much cheaper hotels. I assume guests must take the early train to MP all the time, but the front desk staff acted like we were the first to have this problem.