Overbooking issue needs to have the compensation. The hotel helped to settle down another much lower level hotel without partial refund is not a good way to make up the mistake of their overbooking.
The front desk staff were kind and approachable; they answered every question I had patiently, even about local tourist spots. The room was impeccably clean—crisp bed sheets, a spotless shower area, and a clean window with a clear view. I’ll definitely be back on my next visit to the city!
Oliver
Oliver,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
This hotel exceeded my expectations, especially the check-in speed, which was a huge relief after a long trip. The front desk staff were polite and attentive; they made sure I knew how to use the room’s AC and even offered extra towels. The room was clean and tidy all around—no stains on the bedspread, a fresh-smelling bathroom, and a clutter-free nightstand. I had a very comfortable stay!
Marcus
Marcus,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
I can’t say enough good things about this hotel! The check-in process was so efficient—I didn’t have to fill out a bunch of paperwork, and the staff processed everything in just a few minutes. The front desk staff were extremely polite; they greeted me with a smile and made sure I knew how to use the hotel’s amenities, like the Wi-Fi and the gym. The cleanliness of the room was top-notch as well— the bed was made perfectly, the windows were clean (so I could enjoy a great view), and the bathroom had no signs of dirt at all. I highly recommend this hotel to anyone visiting the area!
Amia
Amia,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
This hotel exceeded my expectations in every way! Check-in was a breeze—no long waits, just a quick verification of my ID and I was good to go. The front desk team was warm and welcoming; one of them even helped me carry my luggage to the elevator when they saw I had a lot of bags. The room was impeccably clean too—there was no dust on the furniture, the floor was polished, and all the toiletries were neatly arranged. It’s such a great place for a comfortable stay!
Katie
Katie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
I had an amazing stay at this hotel! The check-in process was incredibly fast—they had my reservation ready as soon as I walked in, and I got my room key in less than 5 minutes. The front desk staff were so friendly and helpful; they answered all my questions about local attractions patiently and even gave me a map with recommended restaurants. What really impressed me was the cleanliness of the room—every corner was spotless, the bed sheets smelled fresh, and the bathroom was sparkling clean. I would definitely choose this hotel again on my next trip!
Angelina
Angelina,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 12 月 1 日
The room was clean and was in AI mode, which you can command the AI to on the Aircon, room lighting etc..
Lightning
CHEE KEONG
CHEE KEONG,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 21 日
I really enjoyed my stay here. The location in Dongshankou is perfect for tourists, there are many tourist friendly restaurants and cafes nearby and the metro is a short walk.
The staff kindly let me check in early. After I had been on a plane all night, i appreciated it so much! Thank you.
The breakfast was the best I had in China. Big selection of chinese and western food. I really liked the eggs and sausages. And the pastries. Thank you.
The cleaning lady kindly spoke to me in english and asked if i need my room cleaned, thank you for cleaning my room you do a great job.
The only problem, this room smells very badly of cigarettes, it needs some kind of treatment to remove the smell.
Otherwise, I do recommend this hotel for foreign tourists. 👌