Windsor Hotel and Resort

Property class: 5 and above
Luxury Sylhet hotel with full-service spa, connected to the airport

Choose dates to view prices

Featuring a rooftop terrace, Windsor Hotel and Resort puts you within a 10-minute drive of Shrine of Hazrat Shah Jalal. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour health club.

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and pool bar
  • Full-service spa
  • Outdoor pool
  • Hot springs
  • Rooftop terrace
  • 24-hour health club
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service

For families (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
$53 nightly
The total price is $61
Oct 11 - Oct 12
Total with taxes and fees

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Classic Double Room

A modern bathroom with a large sink, a mirror, and a toilet.

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

A large bed with a dark headboard, white bedding, and a patterned carpet. There is a large window with curtains and a view of greenery outside.

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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$71 nightly
The price is $81
Oct 11 - Oct 12
Total with taxes and fees
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About the neighborhood

Map
103 Airport Rd, Sylhet, Sylhet Division, 3100

What's nearby

  • Adventure World - 15 min walk - 1.3 km
  • Shrine of Hazrat Shah Jalal - 9 min drive - 8.7 km
  • Shahi Eidgah - 9 min drive - 8.0 km
  • Osmani Museum - 10 min drive - 9.4 km
  • Shahjalal University of Science and Technology - 10 min drive - 5.5 km

Getting around

  • Sylhet (ZYL-Osmani Intl.) - 10 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪MEATUP - ‬7 min drive
  • ‪Kuisine Sylhet - ‬7 min drive
  • ‪Hot Spot - ‬8 min drive
  • ‪Safforn - ‬8 min drive
  • ‪পাচ ভাই রেস্তোরা - ‬8 min drive

About this property

Windsor Hotel and Resort

  • Featuring a rooftop terrace, Windsor Hotel and Resort puts you within a 10-minute drive of Shrine of Hazrat Shah Jalal. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, facials, or aromatherapy. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour health club.

At a glance

Hotel size

    • 47 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the ferry terminal, train station, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Supervised childcare*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Train station shuttle from 7:00 AM to midnight*
    • Ferry terminal shuttle*
    • Bus station shuttle*

Offsite

    • Shopping center shuttle*
    • Theme park shuttle*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–9:00 AM
  • 3 restaurants
  • Poolside bar
  • Charcoal grills
  • Private dining
  • Free daily reception
  • 24-hour room service

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Trampoline
  • Children's games
  • Fence around the pool
  • Lifeguard on site

What to do

  • Hot springs
  • Table tennis

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • Rooftop terrace
  • Garden
  • Picnic area
  • 24-hour health club
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Double-glazed windows
  • Uses some LED lighting

Accessibility

  • Elevator
  • Elevator door width (inches): 48
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Tile flooring in room
  • High pile carpet in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • Deck or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

There are indoor hot springs and outdoor hot springs open between 10:00 AM and 10:00 PM. The temperature in the hot springs is set to 100°F.

Fees & policies

Optional extras

  • Shopping center shuttle and theme park shuttle service is offered for an extra charge
  • Late check-in between 11:00 PM and 7:00 AM can be arranged for an extra charge of USD 10

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Hot springs access available from 10:00 AM to 10:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Frequently asked questions

Is there a pool at Windsor Hotel and Resort ?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Windsor Hotel and Resort ?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Windsor Hotel and Resort ?

Yes, there's free self parking.

What are the check-in and check-out times at Windsor Hotel and Resort ?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. Check-out time is noon.

What is there to do at Windsor Hotel and Resort and nearby?

Onsite recreation at Windsor Hotel and Resort includes hot springs. Indulge in a treatment at the spa and soothe your senses in the hot tub. Windsor Hotel and Resort also has an outdoor pool, a 24-hour health club, and a sauna, as well as a picnic area and a garden.

Are there restaurants at or near Windsor Hotel and Resort ?

Yes, there are 3 onsite restaurants.

Does Windsor Hotel and Resort have any outdoor private spaces?

Yes, every room features a deck or patio.

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Reviews

Windsor Hotel and Resort Reviews

5.0

5.0

Cleanliness

8.0

Amenities

2.0

Staff & service

6.0

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Room was clean and staff were courteous
Verified review

2/10 Poor

I was supposed to stay here for four nights, but I had to bail early because the experience was honestly exhausting. It started with the breakfast; I was promised a buffet, but because the hotel was mostly empty, they just served the same three items two days in a row. Unfortunately, I ended up with a bad case of food poisoning after eating there. Things went from bad to worse when I realized some of my personal items had been stolen. When I went to the manager, I expected a serious response, but they basically brushed me off. There was no urgency and no accountability. I decided to check out early, and while the hotel promised to refund the remaining nights, they’ve been completely dishonest about it. They denied the refund through Expedia, and despite promising me directly that they’d fix it, they never did. The empty hallways should have been a red flag. Don’t make my mistake. Avoid this place at all costs.